WorkJam

Overview

WorkJam is a digital frontline workplace platform founded in 2014 and based in Montreal, Quebec. The company focuses on enhancing the lives of frontline workers by offering a unified workforce management solution that integrates communication, task management, scheduling, and learning into a single mobile and web app.

The platform features four main modules: two-way communication for real-time interaction, task management for efficient assignment tracking, flexible scheduling tools for shift management, and personalized learning and development pathways. This comprehensive approach aims to improve employee engagement, reduce absenteeism and turnover, and enhance overall productivity for organizations with large frontline workforces, such as those in retail, hospitality, and healthcare. WorkJam has been recognized for its innovation, winning the “Overall Workforce Management Solution of the Year” in 2024 by RetailTech Breakthrough, and continues to expand its global presence under executive leadership.

Basic Information

Contact Details

• Phone: +1 514-439-2330
• Website: workjam.com
• LinkedIn: linkedin.com/company/workjam

Key Focus Areas & Initiatives

• Hourly employee engagement
• Messaging and communication
• Training and assessments
• Schedule maintenance and shift management
• Rewards and recognition
• Social and community building
• Digital workplace solutions
• Task management
• Workforce management platform
• Integration (Kronos, JDA, HCM, LMS, UKG, Blue Yonder)
• Security and compliance
• Retail communication
• Customer experience
• Employee learning and upskilling
• Employee engagement platform
• Labor cost reduction and management
• AI-driven scheduling
• Digital shift management
• Self-service portal for employees
• Workforce productivity and efficiency tools
• Employee motivation and benefits
• Multilingual communication
• Real-time workforce insights and analytics
• Mobile workforce solutions
• Performance tracking
• Automated workforce scheduling
• Workforce orchestration and automation
• Cloud-based platform
• Workforce analytics dashboard
• Training solutions
• Employee retention strategies
• Compliance management
• Performance improvement and management
• Staffing solutions
• Flexible scheduling and shift swaps
• Early wage access and express pay
• Gamification in training
• Team collaboration and communication
• Learning management system
• Continuous improvement
• Organizational alignment
• Financial wellness programs
• Mobile access
• Employee feedback and surveys
• Digital transformation and innovation
• Real-time updates and task tracking
• Integrated workflows
• Cloud infrastructure

Technologies Used

• AI
• Amazon AWS
• Atlassian Cloud
• Circle
• CloudFlare Hosting
• DemandBase
• DoubleClick
• Drift
• Facebook Comments
• Gmail
• Google Apps
• Google Cloud Hosting
• Google Tag Manager
• Hotjar
• IoT
• Microsoft Office 365
• Mobile Friendly
• Outlook
• React Redux
• Remote
• Route 53
• Typekit
• WP Engine
• WordPress.org

Affiliated Organizations & Regional Branches