Twilio

Overview

Twilio Inc. is a cloud communications company based in San Francisco, California, founded in 2008. It specializes in providing programmable communication tools through web service APIs, allowing developers and businesses to integrate real-time communication features like voice calls, text messaging, video, and email into their applications.

The company's core offerings include Programmable Voice and Messaging APIs, Email APIs, Twilio Flex (a customizable cloud contact center platform), and Twilio Engage (a customer engagement platform for marketing and data management). Twilio also provides additional solutions such as authentication services, identity management, and SMS marketing. Its products cater to various industries, including hospitality, financial services, healthcare, and retail, and the company operates globally with offices in 17 countries. Twilio has experienced significant growth since its inception, raising substantial venture capital and increasing its annual revenue. It plays a vital role in enabling businesses to adopt scalable, cloud-based communication solutions, particularly in today's digital landscape.

Basic Information

Contact Details

• Phone: +1 415-390-2337
• Website: twilio.com
• LinkedIn: linkedin.com/company/twilio-inc-

Key Focus Areas & Initiatives

• Telecommunications
• API
• Cloud communications
• SaaS
• Telephony
• SMS
• Voice
• VoIP
• GDPR
• Enterprise software
• Developer APIs
• Development platforms
• Software
• Information technology
• Software development
• B2C
• Tutorials
• E-commerce
• Services
• SDKs
• APIs for messaging
• APIs for voice
• B2B
• Programmable messaging
• Scalability
• Email
• CPaaS
• Global reach
• API for marketing automation
• Developer SDKs
• Healthcare
• Pay-as-you-go
• API for real-time analytics
• Automation
• Scalable infrastructure
• RESTful APIs
• Extensible platform
• Omnichannel
• API for support automation
• D2C
• Quickstarts
• API for omnichannel
• Authentication
• API for multi-region deployment
• API documentation
• Cloud telephony
• Security protocols
• Helper libraries
• Contact center
• Omnichannel communication
• Video
• Nonprofit
• Marketing automation
• Cloud-native infrastructure
• Global SMS
• Software publishers
• API for secure messaging
• API for notifications
• API for customer identity
• Consulting
• API for AI-powered communication
• Global deployment
• Customer data integration
• APIs for video
• SMS messaging
• Programmable communication
• Customer retention
• Customer experience
• Programmable APIs
• Global connectivity
• Two-factor authentication
• Data integration
• Product innovation
• Cloud video
• API for contact centers
• Virtual phone numbers
• Security
• Developer tools
• Customer success
• Customer data platform (CDP)
• Digital transformation
• REST APIs
• Operational efficiency
• Retail
• Information technology and services
• APIs for email
• Programmable voice
• Multichannel messaging
• Voice API
• Government
• Video API
• APIs
• Shortcodes
• Email API
• Security compliance
• Innovation
• Reliability
• API for fraud prevention
• Real-time data
• Toll-free numbers
• Cloud-native
• Email delivery
• Developer community
• Financial services
• Customer engagement
• Authentication APIs
• Customer data platform
• API for customer profiles
• AI integration
• Communication APIs
• 2FA
• Passwordless access
• Video calling
• Fraud prevention
• User verification
• Identity risk assessment
• Email marketing campaigns
• Client data unified
• Data-driven engagement
• SIP trunking
• WebRTC
• Real-time customer data
• Customer journey mapping
• IVR solutions
• Serverless architecture
• Customizable dashboard
• PSTN access
• Notifications automation
• Mass texting
• Customer segmentation
• Integration APIs
• Client profiles management
• Lead notifications
• Customer feedback surveys
• API uptime
• Voice APIs
• Call monitoring
• Call tracking solutions
• Chat applications
• Engagement analytics
• Target user connectivity
• Self-service options
• Customer interaction platforms
• Business messaging RCS
• Real-time data sync
• Finance
• Non-profit
• Consumer products and retail
• Computer software
• Information technology & services
• Messaging
• Enterprises
• Consumer internet
• Consumers
• Internet
• Health care
• Health, wellness & fitness
• Hospital & health care
• Marketing & advertising
• Marketing
• Nonprofit organization management

Technologies Used

• 33Across
• AI
• AdRoll
• Adobe CQ
• Adobe Media Optimizer
• Akamai DNS
• Amazon AWS
• Amazon CloudFront
• AppNexus
• Atlassian Cloud
• Bing Ads
• Bootstrap Framework
• Cedexis Radar
• Content.ad
• CrazyEgg
• DNS Made Easy
• Django
• DoubleClick
• DoubleClick Conversion
• DoubleClick Floodlight
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• FullStory
• Google AdSense
• Google AdWords Conversion
• Google Analytics
• Google Dynamic Remarketing
• Google Font API
• Google Play
• Google Tag Manager
• Google translate widget
• Greenhouse.io
• HeapAnalytics
• Highcharts JS Library
• Hotjar
• KISSmetrics
• Keen.io
• Linkedin Marketing Solutions
• Marketo
• Microsoft Office 365
• Mobile Friendly
• Multilingual
• New Relic
• Optimizely
• Perfect Audience
• Qualaroo
• Qualtrics
• Quantcast
• Route 53
• Ruby On Rails
• Salesforce Service Cloud
• Segment.io
• Shutterstock
• Sift Science
• Stripe
• The Trade Desk
• Twitter Advertising
• Vimeo
• WordPress.org
• Yelp
• YouTube
• Zendesk
• iTunes
• reCAPTCHA

Affiliated Organizations & Regional Branches

• Kurento
• Stytch
• Zipwhip
• Core Network Dynamics (Twilio)
• Twilio Segment
• CustomerAI
• Authy
• Twilio Quiubas Mobile
• SendGrid
• Electric Imp, Inc.