Tersea | Company Profile
10/15/2025
Contact Information
Industry & Market
Primary Industry
outsourcing/offshoring
Location
Paris, Ile-de-France, France
Company Metrics
👥Total Employees
117
⚙️Engineering
15
💼Sales Team
27
📈Marketing
2
📅Founded
2007
💰Revenue
1.2M
Funding Information
Annual Revenue
$1,189,000
Publicly traded company
Headcount Distribution
Total Employees
117
Departments
19
By Department
Department Breakdown
Sales
Consulting
Support
Engineering
Information Technology
Business Development
Others
Technology Stack
Analytics & Tracking
Google Tag Manager
Email & Communication
GmailOutlook
Total: 12 technologies
Keywords & Focus Areas
call centeroutsourcing & offshoring consultingmultichannel communicationcustomer experienceautomated customer supportstaff trainingcontact center operationsaudit and improvementmultilingual customer supportcustomer journey personalizationcustomer experience managementbusiness process outsourcingcustomer support centerscustomer loyaltycustomer insights platformcustomer feedback toolscontact center managementcustomer satisfactioncustomer feedback collectioncustomer perception analysis+10 more
30 total keywords
Tersea
Overview
Tersea is a biopharmaceutical company dedicated to developing innovative therapies tailored to the unique needs of patients. The organization focuses on creating a portfolio of proprietary therapeutics that address unmet medical needs, ensuring that these advancements reach those who need them most. Strong emphasis is placed on scientific research to identify therapies with untapped potential, positioning the company as a leader in patient-centric innovation.
In addition to its therapeutic offerings, the company provides comprehensive support services designed to enhance patient outcomes and facilitate access to treatments. Its mission centers on serving patients with specific medical conditions, combining scientific innovation with robust support mechanisms to deliver meaningful results and specialized care.
Basic Information
| Industry | outsourcing/offshoring |
|---|---|
| Founded | 2007 |
| Revenue | 1.2M |
| Headquarters | 22 Rue Boissy d'Anglas, Paris, Ile-de-France, 75008, France |
| Languages | French |
Contact Details
- Phone: +33 1 84 88 74 09
- Website: tersea.com
- LinkedIn: linkedin.com/company/tersea
Key Focus Areas & Initiatives
- Call center
- Outsourcing & offshoring consulting
- Multichannel communication
- Customer experience
- Automated customer support
- Staff training
- Contact center operations
- Audit and improvement
- Multilingual customer support
- Customer journey personalization
- Customer experience management
- Business process outsourcing
- Customer support centers
- Customer loyalty
- Customer insights platform
- Customer feedback tools
- Contact center management
- Customer satisfaction
- Customer feedback collection
- Customer perception analysis
- Customer insights
- Customer support
- Customer engagement automation
- Customer support automation
- Customer experience platforms
- Digital customer relations
- Customer support technology
- Customer relationship management
- Customer analytics
- Customer satisfaction tracking
- Operational pragmatism
- Ethical business practices
- Customer loyalty analytics
- Human-centric service
- CRM integration
- Operational efficiency
- Customer journey mapping tools
- Multilingual support
- Client engagement
- Customer service outsourcing
- Client relationship development
- Customer service technology
- Customer experience enhancement
- Client loyalty programs
- Customer experience optimization
- Transparency
- Omnichannel customer journey
- Customer journey mapping
- Customer service software
- Automotive
- Insurance
- Client engagement solutions
- Customer feedback
- Digital transformation
- Audit and process improvement
- Customer journey optimization
- Customer satisfaction measurement
- Customer engagement tools
- Energy sector
- E-commerce
- Contact centers
- Customer engagement strategies
- Talent development
- Customer loyalty programs
- Customer satisfaction surveys
- Customer care solutions
- Insurance sector
- Multichannel customer engagement
- AI and machine learning
- Customer data management
- Automotive sector
- Multichannel support
- Long-term customer relationships
- Customer support automation tools
- Technological innovation
- Sales prospecting
- Customer retention
- Energy
- Customer feedback analysis
- Retail sector
- Customer data security
- E-commerce sector
- AI-powered customer service
- Retail
- Customer data analytics
- Customer service training
- Customer journey analytics
- Customer engagement
- Customer service excellence
- Customer perception measurement
- Customer service automation
- B2B
- Services
- Management consulting services
- Sustainability
- Telecommunications
- Banking
- Pharmaceutical
- Supply chain management
- Market research
- Training
- Logistics
- Outsourcing
- Customer acquisition
- Machine learning
- Business intelligence
- Outsourcing/offshoring
- CRM
- Sales
- Enterprise software
- Enterprises
- Computer software
- Information technology & services
- Consumer internet
- Consumers
- Internet
- Oil & energy
- Environmental services
- Renewables & environment
- Financial services
- Medical
- Logistics & supply chain
- Artificial intelligence
- Analytics
Technologies Used
- AI
- Amazon AWS
- Apache
- Gmail
- Google Apps
- Google Font API
- Google Tag Manager
- Hubspot
- Mobile Friendly
- Outlook
- WordPress.org
- Zendesk
Community
