TeleVox Software, Inc. | Company Profile
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Analytics & Tracking
Social & Marketing
Video & Media
Email & Communication
Keywords & Focus Areas
TeleVox Software, Inc.
Overview
TeleVox is an Alabama-based patient engagement platform that provides solutions such as patient experience and scheduling for healthcare providers. The company specializes in improving health system efficiency, streamlining operations, and enhancing patient communication and satisfaction through advanced technology, including automated workflows and AI-powered virtual agents.
By offering tools for appointment reminders, self-service experiences, and omnichannel communication, the platform supports healthcare automation, care continuity, and operational excellence. Its technology also helps reduce staff burnout, drives revenue generation, and contributes to better clinical outcomes for both medical practices and their patients.
Basic Information
| Founded | 1992 |
|---|---|
| Revenue | 25M |
| Headquarters | 11808 Miracle Hills Drive, Omaha, NE, United States |
| Parent Organization | West Corporation |
Contact Details
- Phone: +1 800-644-4266
- Website: televox.com
Key Focus Areas & Initiatives
- Patient engagement
- Digital healthcare
- Patient relationship management
- Automated workflows
- AI-powered virtual agent
- Appointment reminders
- Self-service experience
- Omnichannel communication
- Patient activation
- Pre-visit reminders
- Post-visit follow-up
- Streamlined operations
- Revenue generation
- Healthcare providers
- Care continuity
- Communication technology
- SMS text messaging
- Patient satisfaction
- Customer experience
- Health system efficiency
- Healthcare automation
- Operational efficiency
- Clinical outcomes
- Staff burnout reduction
- Patient outreach
- Telehealth solutions
- Iris AI technology
- Healthcare metrics
- Multi-language capabilities
- Broadcast messaging
- Digital care programs
- EHR integration
- Practice management
- Patient communication
- No-show reduction
- Digital billing
- Healthcare innovation
- Patient self-scheduling
- Success stories
- Infographics
- Healthcare analytics
- Engagement metrics
- Reputation management
- Care reminders
- Patient feedback
- COVID logistics
- Streamlined notifications
- Medical practice growth
Technologies Used
- CloudFlare Hosting
- Cloudflare DNS
- DoubleClick
- DoubleClick Conversion
- Google Dynamic Remarketing
- Google Tag Manager
- Hotjar
- Hubspot
- Influitive
- Microsoft Office 365
- Mobile Friendly
- Outlook
- Pantheon
- Remote
- WordPress.org
- YouTube