Sturdy

Overview

Sturdy is an AI-powered customer intelligence platform founded in 2019 and based in Boise, Idaho, with a strong presence in Portland, Oregon. The organization helps businesses address customer churn risks by consolidating and analyzing customer data from multiple channels and systems.

Its AI post-sales platform integrates both structured and unstructured customer information such as emails, support tickets, and CRM entries into a centralized business intelligence source. This enables companies to gain deeper insights into customer interactions and potential revenue threats. Core capabilities include real-time threat detection, root cause analysis, and automated workflows. Sturdy aims to empower revenue teams and customer-focused businesses to proactively manage relationships and improve retention. To support innovation and expansion, the platform has secured $6 million in seed funding. Leadership is driven by the mission to unlock new revenue opportunities and facilitate intelligent customer engagement.

Basic Information

Contact Details

• Phone: (692) 288-6594
• Website: sturdy.ai
• LinkedIn: linkedin.com/company/sturdyai

Key Focus Areas & Initiatives

• Artificial intelligence
• AI-powered analytics
• Software as a Service (SaaS)
• Customer feedback extraction
• Data consolidation and unification
• Unstructured data analysis
• Customer health monitoring
• Real-time alerts
• Customer risk signals & prediction
• Customer behavior analysis
• Customer engagement insights
• Churn prevention & retention improvement
• Root cause analysis
• Automation of alerts & workflows
• Conversation insights & tagging
• Customer experience optimization
• Customer relationship management (CRM)
• Customer journey mapping & lifecycle management
• Business intelligence
• Proactive alerts & risk identification
• Customer health scoring
• Cross-platform integration
• Market research & analytics
• Customer feedback mining & illumination
• Data integration API
• Enterprise software
• Predictive analytics
• Customer satisfaction metrics
• Sales and CRM solutions

Technologies Used

• AI
• AT Internet
• Amazon AWS
• Amazon SES
• Android
• Atlassian Cloud
• Chargebee
• Circle
• DoubleClick
• DoubleClick Conversion
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Gainsight
• Gmail
• Google AdWords Conversion
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Tag Manager
• Hubspot
• IoT
• Linkedin Marketing Solutions
• Mobile Friendly
• Outlook
• Proofpoint
• Remote
• Route 53
• Salesforce
• Seismic
• Webflow
• reCAPTCHA