SpryPoint

Overview

SpryPoint is a software company based in Prince Edward Island, Canada, focused on modernizing customer service and operational software for utilities across the Americas. Founded in 2012 by industry veterans, it delivers user-friendly solutions that help utilities enhance productivity and adapt to industry changes.

The company offers a comprehensive platform with products supporting field service teams, customer communication, information systems, and utility payment processes. Emphasizing continuous updates and user-centric design, SpryPoint enables utility operations to streamline workflows and reduce costly system upgrades. Its client partnerships are long-term, providing ongoing support to meet evolving business needs, and its focus is on driving innovation and efficiency for the utility sector.

Basic Information

Contact Details

• Phone: +1 855-879-7779
• Website: sprypoint.com
• LinkedIn: linkedin.com/company/sprypoint

Key Focus Areas & Initiatives

• Mobile field service
• Utilities
• Work orders
• Asset management
• Customer engagement
• Consulting
• System integration
• Utility billing
• Customer information system
• Broadband
• Backflow
• Demand response
• SaaS
• Implementation
• Software development
• Smart utility solutions
• Data security
• Legacy system replacement
• Operational efficiency
• Utility customer experience
• Interval data analysis
• Utility industry solutions
• Regulatory reporting
• Utility billing system
• Customer self-service
• Data analytics
• Customer portal
• Cloud platform
• Interval data management
• Mobile workforce management
• Utility workforce mobility
• System interoperability
• Utility process optimization
• Utility modernization
• Payment processing
• Integrated solutions
• Utility process automation
• Utility software
• Enterprise software
• Utility data management
• Utility data integration
• AWS infrastructure
• Utility customer self-service portal
• Customer communication
• Process-focused design
• Utility compliance management
• Software updates
• Utility platform
• Workflow automation
• Payment gateway
• Utility data analytics
• CIS
• Utility customer engagement
• Utility data insights
• Digital customer service
• Workflow optimization
• Smart grid technology
• Meter-to-cash
• Utility digital-first strategy
• Utility customer portal
• Backflow compliance
• Multi-service utility
• Utility process reengineering
• Utility operations software
• AWS cloud
• API integrations
• Legacy system migration
• Multi-channel communication
• Cloud-native utility software
• Regulatory compliance
• Cloud computing
• Utility technology
• Utility asset tracking
• Meter-to-cash lifecycle
• Utility field operations
• Field service management
• Digital transformation
• Continuous updates
• Utility asset maintenance
• Real-time data
• B2B
• B2C
• D2C
• Government
• Engineering services
• Computer software
• Information technology & services
• Computer & network security
• Enterprises

Technologies Used

• AI
• Amazon AWS
• Apache
• Backbone JS Library
• Gmail
• Google Apps
• Google Font API
• Google Tag Manager
• Mobile Friendly
• React Redux
• Remote
• Route 53
• Sage Intacct
• Salesforce
• Stripe
• WordPress.org

Affiliated Organizations & Regional Branches