Sprinklr | Company Profile - Revenue, Headcount, Tech Stack, Contacts
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Overview
Sprinklr is an American software-as-a-service (SaaS) company specializing in customer experience management (CXM). Founded in 2009 by Ragy Thomas, it launched its platform in 2010 and went public in 2021. The company operates globally with over 22 offices across 15 countries.
The Unified Front Office Platform offered by Sprinklr integrates multiple applications into five core products: Modern Marketing, Modern Advertising, Modern Research, Modern Care, and Modern Engagement. This platform supports various customer-facing functions including social media marketing, customer care, and research, leveraging artificial intelligence throughout. Sprinklr’s customer base includes 80% of Forbes' 50 most valuable brands and over half of the Fortune 500, with notable clients such as Allstate, Cisco, Dell, L'Oréal, and Microsoft.
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