Sensiple

Overview

Sensiple is a global IT company founded in 1999 and based in Iselin, New Jersey. It specializes in Unified Self-Service and Customer Experience solutions, offering a comprehensive suite of IT products and services for domains such as Customer Experience, Capital Markets, Digital & Enterprise Transformation, Infrastructure, and Independent Testing. The company also provides consulting and staffing services tailored for these focus areas.

With a pronounced emphasis on the Banking, Financial Services, and Insurance (BFSI) industry, Sensiple delivers advanced FinTech solutions, leveraging extensive experience and a strong R&D team. Its expertise includes software development, application management, digital transformation, and infrastructure services. Sensiple is recognized for developing complex applications, such as e-commerce web portals with integrated payment gateways, to optimize customer experience and streamline business operations. It serves a diverse clientele across the globe, generating significant annual revenue through its broad range of services.

Basic Information

Contact Details

• Phone: +1 732-283-0499
• Website: sensiple.com
• LinkedIn: linkedin.com/company/sensiple
• Twitter: twitter.com/sensiple
• Facebook: facebook.com/Sensiple/

Key Focus Areas & Initiatives

• Customer experience
• Digital
• Enterprise transformation
• Cloud
• Infrastructure
• Independent testing
• IT services
• Consulting
• Staffing
• Managed services
• Intelligent process automation solution
• Test automation
• RPA
• Business automation
• Contact center
• Cloud services
• Contact center modernization
• Application modernization
• Data migration
• App innovation
• Employee experience platform
• Data & AI
• IT services & IT consulting
• Real-time analytics
• Digital human for customer service
• Cloud infrastructure
• Hybrid cloud contact center
• Microsoft Azure
• Open source services
• AWS cloud services
• Multi-industry digital transformation
• AI-driven customer insights
• Data & AI services
• DevOps services
• Automation for investment banking
• Customer experience solutions
• Tryvium employee experience
• AI chatbots
• Robotic process automation
• Self-service transformation
• Cloud infrastructure support
• Automated call routing
• Self-service channels
• Cloud security
• Jenie virtual assistant
• Digital & enterprise transformation
• Quality assurance testing
• Automation
• Customer experience automation
• Operational efficiency
• Digital human technology
• Remote workforce enablement
• Customer engagement
• Customer journey personalization
• Intelligent routing
• Application migration
• Capital markets
• Industry-specific solutions
• Education
• AI virtual assistant
• Multi-industry expertise
• Quality assurance
• Microsoft Azure cloud
• Microservices architecture
• Healthcare
• Cloud software
• Open source tools
• Unified self-service platforms
• Conversense cloud contact center
• AI-enabled self-service IVR
• ITSM platform integration
• Government
• Speech analytics
• Fix protocol
• Digital human solutions
• Application development
• Hybrid cloud solutions
• Customer journey analytics
• Agent desktop solutions
• AI & NLP for customer support
• Microsoft Teams integration
• Manufacturing
• AI & machine learning
• Process optimization
• Retail
• Cloud migration services
• Cloud contact center based on Teams
• Phifix engine & suite
• Predictive maintenance
• Industry-specific IT solutions
• ITSM integration
• Financial services
• Knowledge management
• Fix surveillance & certifier
• Cloud infrastructure services
• Robotics
• Services
• Customer satisfaction improvement
• Next-gen contact center platforms
• Power BI integrations
• AI virtual assistants
• Customer journey
• Technology consulting
• Multi-channel engagement
• AI chatbot for car rental
• Intelisense AI routing
• Security & compliance
• B2C
• Custom software development
• Application testing
• Cloud migration
• AI for investment banking
• Cloud-based software
• AWS cloud
• Customer sentiment monitoring
• Microsoft Teams optimization
• Intelligent routing engine
• IT consulting
• Power BI
• Open source contact center
• Customer journey optimization
• Digital transformation
• Data analytics
• Digital human interface
• Fix protocol solutions
• B2B
• Cloudsens migration & infra
• Computer systems design and related services
• API integrations
• AI-powered knowledge base
• Capital markets platforms
• AI-powered knowledge management
• Agent performance analytics
• Remote contact center
• Contact center automation
• Multi-channel customer engagement
• Next-gen virtual assistant
• Logistics
• Self-service solutions
• Natural language processing
• Cloud contact center
• Self-service automation
• Business automation services
• Employee engagement solutions
• Customer experience technology
• Analytics and reporting
• Custom report building
• Database migration
• API integration
• Interactive voice response
• IVR solutions
• Omnichannel support
• Customer journey mapping
• Staff augmentation
• Case management
• Technical staffing services
• Multichannel communication
• User sentiment monitoring
• Knowledge management system
• Agent training solutions
• Work from anywhere
• Customer support optimization
• Agent desktop implementation
• Chatbot solutions
• Call deflection
• First contact resolution
• Performance analytics
• User experience enhancement
• Document management solutions
• AI-driven support
• Customer service automation
• ITSM integrations
• Data analytics solutions
• Enterprise application integration
• IT consulting services
• Service desk solutions
• Finance
• Distribution
• Consumer products & retail
• Transportation & logistics
• Information technology & services
• Cloud computing
• Enterprise software
• Enterprises
• Computer software
• Internet infrastructure
• Internet
• Health care
• Health, wellness & fitness
• Hospital & health care
• App development
• Apps
• Software development
• Mechanical or industrial engineering
• Management consulting
• Artificial intelligence

Technologies Used

• Amazon AWS
• Amazon SES
• Apache
• Clicky
• Drupal
• Google Font API
• Google Tag Manager
• Hotjar
• Leadfeeder
• Linkedin Marketing Solutions
• Microsoft Office 365
• Mobile Friendly
• OpenSSL
• Outlook
• Ruby On Rails
• Vimeo
• reCAPTCHA

Affiliated Organizations & Regional Branches