Randolph Brooks Federal Credit Union

Overview

Randolph-Brooks Federal Credit Union (RBFCU) is a not-for-profit financial cooperative based in Live Oak, Texas. Established in 1952 to serve military personnel at Randolph Air Force Base, it has grown to become the largest credit union in Texas and the 10th largest in the U.S., with over $18.8 billion in assets and more than 1.2 million members. RBFCU operates 64 full-service branches across Texas and is governed by a volunteer board elected from its membership.

RBFCU offers a broad range of financial products, including checking and savings accounts, loans, and investment services through its subsidiary, Randolph Brooks Services Group, LLC. The credit union emphasizes financial inclusion and aims to improve its members' economic well-being, making its services accessible to everyone, not just military personnel.

Basic Information

Contact Details

• Phone: +1 888-294-0202
• Website: rbfcu.org
• LinkedIn: linkedin.com/company/randolph-brooks-federal-credit-union

Key Focus Areas & Initiatives

• Finance
• Credit
• Consumer lending
• Business lending
• Member service
• Vehicle loans
• Mortgages
• Money market
• Savings
• Checking
• Mobile banking
• Identity theft coverage
• IRA
• Retirement
• Personal loans
• Insurance
• Wealth management partnership
• Financial inclusion
• Member-owned
• Home buying assistance
• Credit cards
• Home mortgage services
• Digital banking innovation
• Investment planning
• Financial education
• Financial literacy education
• Community banking
• Online banking
• Financial counseling
• Real estate
• Business financial solutions
• Volunteer board governance
• Customer service
• Retirement planning
• Trust services
• Community impact
• Cooperative banking principles
• Loans
• Military credit union
• Mobile app
• Financial wellness programs
• Insurance plans
• Wealth planning for families
• Financial education seminars
• Business banking
• Personalized service
• Community impact programs
• Financial planning
• Wealth management services
• Retirement savings for educators
• Digital banking platform
• Home equity loans
• Credit union digital transformation
• Credit union membership benefits
• Member benefits
• Wealth management
• Home loans
• Payment processing
• Digital payments
• Investment strategies
• Asset management
• Credit union
• Philanthropic giving
• Student loan counseling
• Virtual financial coaching
• Online loan applications
• Flexible loan options
• Risk management
• Cooperative banking
• Investment management
• Financial advising
• Mortgage lenders

Technologies Used

• AI
• Atlassian Cloud
• Circle
• Citrix NetScaler
• Figma
• Kronos FMSI
• Marketo
• Remote
• Render
• UltraDns