Quantum Metric

Overview

Quantum Metric is a digital intelligence platform that helps organizations understand their customers and develop customer-focused digital products through Continuous Product Design (CPD). The company enables businesses to use data for creating engaging digital experiences, fostering a culture centered on customer loyalty.

The platform delivers real-time insights for cross-functional teams to identify opportunities and enhance the performance of web and native applications. Its intelligent analysis capabilities allow enterprises to optimize digital products based on customer behavior and feedback. Serving industries such as retail, travel and hospitality, financial services, and telecom, Quantum Metric provides tailored solutions to drive revenue and improve customer experience. The organization emphasizes diversity, equality, and inclusion, supported by Employee Resource Groups, and has raised $251 million in funding.

Basic Information

Contact Details

• Phone: +1 719-345-2400
• Website: quantummetric.com
• LinkedIn: linkedin.com/company/quantum-metric

Key Focus Areas & Initiatives

• Continuous product design
• Product analytics
• Session replay
• Performance metrics
• Behavioral analytics
• Segment builder
• Automated error detection
• Error monitoring
• Platform integration
• Platform security
• Customer experience metrics
• Real-time insights
• Real-time analytics
• Behavioral signals for product management
• Behavioral signals for customer journey
• Data enrichment tools
• Session data collection
• Dashboard customization
• Data activation tools
• Session replay with metadata
• Opportunity surface
• Digital analytics
• User behavior analysis
• Customer journey analytics
• Customer journey mapping
• Customer experience optimization
• Customer friction analysis
• Error detection and resolution
• Session replay with error diagnostics
• AI-powered session summaries
• Mobile app analytics
• Automated friction detection
• User retention
• Automated session summaries
• Session replay with real-time alerts
• Behavioral data collection
• Micro-journey analysis
• Behavioral signals for UX
• Digital experience optimization
• Digital analytics dashboards
• Performance monitoring
• Machine learning engine
• User analytics
• Session replay for troubleshooting
• Behavioral signals visualization
• Mobile analytics
• Performance alerts
• Enterprise software
• Session replay with AI insights
• Automated friction analysis
• User engagement
• Behavioral insights
• Data capture technology
• Product performance metrics
• Session replay with metadata enrichment
• Session replay with heatmaps
• User engagement metrics
• Customer loyalty
• Session replay analysis
• Gaming
• Autocapture technology
• Automated user journey mapping
• User retention strategies
• Customer satisfaction
• Behavioral heatmaps visualization
• Platform security policies
• Digital experience monitoring
• Behavioral signals for personalization
• Customer journey insights
• Automated session analysis
• Customer insights
• Platform intelligence
• Automated metrics
• Automated session diagnostics
• Data visualization
• AI-powered analytics
• Session data automation
• Session replay for customer support
• Customer experience
• Behavioral signals for segmentation
• Segment analysis
• Dashboard templates
• Micro-conversion
• Performance metrics tracking
• Automated session tagging
• Product optimization
• Opportunity analysis
• Session summarization
• Session replay visualization
• Customer feedback
• Security and privacy
• User journey
• Behavioral signals for A/B testing
• Behavioral signals for error resolution
• Data-driven decisions
• Anomaly detection
• Customer journey visualization
• User segmentation
• User engagement analysis
• Behavioral pattern detection
• Session summaries
• Session replay with anomaly detection
• Behavioral signals collection
• Customer behavior
• E-commerce
• Healthcare analytics
• Business intelligence
• Conversion rate optimization
• Consumer internet
• Analytics

Technologies Used

• Amazon AWS
• Atlassian Cloud
• Cloudflare DNS
• GitLab
• Gmail
• Google Apps
• Grafana
• Mimecast
• Remote
• Salesforce Service Cloud
• Sendgrid
• The Trade Desk
• UptimeRobot

Affiliated Organizations & Regional Branches