Plivo

Overview

Plivo is a cloud communications platform founded in 2011 and headquartered in Austin, Texas. The company specializes in customer engagement solutions through programmable voice and messaging APIs, enabling businesses to connect and interact with customers in over 190 countries. Plivo started as an open-source project and has grown into a profitable enterprise, offering scalable communication services that address common industry challenges.

The platform provides services including voice and messaging APIs for making and receiving calls and sending SMS messages globally. AI-powered agents automate customer interactions across various channels, improving support and marketing efforts. Plivo's browser-based SDK enhances call handling and productivity for call centers. Since 2022, the company has launched SaaS solutions aimed at increasing customer engagement for service and sales teams. Trusted by thousands of businesses such as IBM, Uber, and Meta, Plivo processes billions of transactions annually and has been featured in the 2023 Inc. 5000 list of America’s fastest-growing private companies.

Basic Information

Contact Details

• Website: plivo.com
• LinkedIn: linkedin.com/company/plivo-inc
• Twitter: twitter.com/plivo
• Facebook: facebook.com/Plivo

Key Focus Areas & Initiatives

• Cloud telephony
• VoIP
• SIP
• WebRTC
• SMS API
• Voice API
• SMS gateway
• Voice broadcasting
• Call tracking
• IVR
• Cloud IVR
• Cloud communications
• 2Factor authentication
• 2FA
• SMS
• Voice verification
• CPaaS
• Personalized messaging
• Business messaging
• AI agents
• Voice AI
• Telephony 2.0
• Voice agents
• Telecommunications
• Cloud infrastructure
• Developer APIs
• Enterprise software
• Development platforms
• AI-powered customer support
• Automated customer interactions
• Enterprise communication APIs
• Customer engagement
• Scalable API infrastructure
• Multi-language support

Technologies Used

• AI
• Adobe Media Optimizer
• Amadesa
• Amplitude
• Bing Ads
• Bootstrap Framework
• BuySellAds
• Cedexis Radar
• Django
• DoubleClick
• DoubleClick Conversion
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Gmail
• GoSquared
• Google AdWords Conversion
• Google Analytics
• Google Analytics Ecommerce Tracking
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Tag Manager
• HeapAnalytics
• Hotjar
• Hubspot
• Lever
• Linkedin Marketing Solutions
• Mailchimp Mandrill
• Microsoft Office 365
• Mobile Friendly
• Nginx
• Pardot
• Rackspace MailGun
• Route 53
• Segment.io
• ShareThis
• Sift Science
• Stripe
• Typekit
• Vimeo
• Visual Website Optimizer
• WordPress.org
• YouTube
• Zendesk
• Zoho Email
• reCAPTCHA

Affiliated Organizations & Regional Branches