Pendo.io | Company Profile
12/2/2025
Contact Information
👤
Pendo.io
🏢
Pendo.io
📍
301 Hillsborough St, Raleigh, North Carolina 27603, US
Industry & Market
Primary Industry
information technology & services
All Industries
information technology & servicescomputer software
Location
Raleigh, North Carolina, United States
Company Metrics
👥Total Employees
803
⚙️Engineering
302
💼Sales Team
155
📈Marketing
48
📅Founded
2013
💰Revenue
200M
Alexa Ranking#25927
Funding Information
Total Funding
$583.2M
Latest Stage
Debt financing
Annual Revenue
$200,000,000
Headcount Distribution
Total Employees
803
Departments
19
By Department
Department Breakdown
Engineering
Sales
Support
Marketing
Business Development
Operations
Others
Technology Stack
Analytics & Tracking
Google Tag Manager
Email & Communication
Gmail
Total: 23 technologies
Keywords & Focus Areas
saas analyticsproduct management toolsbig datainapplication messaging & guidesproduct successonboardingproduct analyticsnpsuser onboardinginapplication survey & pollsproduct engagementsaasanalyticsproduct managementinformation technologyenterprise softwaresoftwaresoftware developmentproduct roadmapfeature adoption+10 more
30 total keywords
Pendo.io
Overview
Pendo.io is a Software Experience Management (SXM) platform founded in 2013 by industry veterans from companies like Google and Cisco. The platform empowers product teams and organizations to enhance customer and employee interactions with software, enabling superior product experiences without heavy engineering involvement.
By integrating product analytics, in-app guidance, and user feedback tools in a unified solution, the platform supports diverse teams in analyzing user behavior, personalizing onboarding, gathering feedback, and driving customer retention. Its AI-powered features accelerate innovation, optimize digital products, and help clients such as Fortune 500 companies improve onboarding, reduce churn, and boost feature adoption.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 2013 |
| Revenue | 200M |
| Headquarters | 301 Hillsborough St, Raleigh, North Carolina 27603, United States |
| Languages | English |
| Alexa Ranking | 25927 |
Contact Details
- Phone: +1 877-320-8484
- Website: pendo.io
- LinkedIn: linkedin.com/company/pendo-io
Key Focus Areas & Initiatives
- saas analytics
- product management tools
- big data
- inapplication messaging & guides
- product success
- onboarding
- product analytics
- nps
- user onboarding
- inapplication survey & polls
- product engagement
- saas
- analytics
- product management
- information technology
- enterprise software
- software
- software development
- product roadmap
- feature adoption
- customer success
- computer systems design and related services
- behavioral insights
- customer satisfaction
- churn prediction
- growth automation
- behavioral analytics tools
- user engagement metrics
- customer feedback tools
- product growth tools
- marketing automation
- customer experience management
- session recording
- in-app guidance
- ai for customer success
- feedback collection
- ai agent analytics
- software usability
- ai-powered customer insights
- software analytics
- feedback analysis tools
- customer journey optimization
- support automation
- ai-driven product insights
- feedback management
- support ticket reduction
- user engagement
- customer engagement
- user journey mapping
- data-driven decisions
- business intelligence
- digital product optimization
- nps surveys
- session replay
- product adoption analytics
- ai insights
- ai in customer experience
- healthcare
- digital experience management
- product analytics platform
- ai for product teams
- global customer base
- enterprise product analytics
- user behavior tracking
- global saas platform
- net promoter score
- financial services
- behavioral analytics
- b2b
- banking
- ai in saas
- digital adoption
- ai-powered insights
- behavioral data analysis
- enterprise saas
- information technology and services
- services
- product-led growth
- user feedback
- churn prevention
- data-driven decision-making
- user sentiment analysis
- product adoption metrics
- product engagement metrics
- software usability testing
- product experience platform
- digital marketing
- software performance analytics
- customer retention
- software as a service (saas)
- product experience
- user analytics
- customer feedback
- saas portfolio management
- employee productivity
- change management
- data sync
- mobile experience
- integrations
- user behavior
- feedback analysis
- product planning
- roadmapping
- feedback capture
- qualitative insights
- quantitative data
- digital workplace optimization
- in-app messaging
- customer happiness
- product validation
- performance metrics
- user experience optimization
- visual analytics
- training and support
- process improvement
- help center management
- user segmentation
- product discovery
- community engagement
- customer success strategies
- voice of the customer
- guided tours
- tailored experiences
- ai-driven feedback
- actionable insights
- integration with tools
- real-time user insights
- customization options
- enterprise
- feedback
- guidance
- ai
- growth
- global
- enterprises
- computer software
- information technology & services
- marketing & advertising
- health care
- health, wellness & fitness
- hospital & health care
Technologies Used
- AI
- Amazon AWS
- Atlassian Cloud
- Drift
- F5 BIG-IP
- GitHub Hosting
- Gmail
- Google Apps
- Google Tag Manager
- Greenhouse.io
- Marketo
- Microsoft Office 365
- Mobile Friendly
- Nginx
- OneTrust
- Remote
- Render
- Sage Intacct
- VueJS
- WP Engine
- Wistia
- WordPress.org
- Zapier
Community
