mokSa Technologies

Overview

MokSa Technologies is a global consulting and technology services company specializing in unified communications and omni-channel customer experience solutions. With over 10 years of expertise, it operates in more than 10 countries and serves a diverse range of industries, including banking, travel, telecom, retail, hospitality, technology, and services. Recognized for its innovative approach and strong teamwork, the organization delivers effective results for clients, including Fortune 500 companies.

Its offerings include omni-channel customer experience solutions that provide a comprehensive view of customer interactions, customer experience management strategies, and digital transformation support for modernizing contact centers. MokSa also focuses on upgrading legacy contact center infrastructure to enhance service quality and holds the ISO/IEC 27001:2022 certification, underscoring its commitment to information security and client confidentiality.

Basic Information

Contact Details

• Phone: +91 80414 60834
• Website: moksatechnologies.com
• LinkedIn: linkedin.com/company/moksatechnologies

Key Focus Areas & Initiatives

• Customer experience & contact centre solutions
• IT services & IT consulting
• Digital transformation
• Customer service optimization
• Retail
• AI integration
• Customer engagement
• AI customer service
• Customer support solutions
• CX professional services
• Customer experience transformation
• CX transformation
• Customer satisfaction improvement
• Customer service automation
• Cloud services
• Customer engagement platform
• Managed services
• Customer journey orchestration
• Customer feedback management
• Customer experience software
• Customer service cloud
• CX product engineering
• AI-powered customer support
• Customer service automation tools
• Consulting
• Customer experience consulting
• Digital customer support
• CX managed services
• Customer support software
• Unified communications
• Customer data analytics
• Computer systems design and related services
• B2B
• CX omni-channel
• Contact center solution
• Customer engagement solutions
• Professional services
• Customer experience management
• CX consulting
• Customer support automation
• Pure cloud product
• Customer service solutions
• Genesys partner
• Customer data integration
• Technology services
• Customer experience
• Customer interaction orchestration
• Omni-channel customer engagement
• Omnichannel engagement
• Cloud contact center
• CX deployments
• CX product engineering services
• Genesys cloud contact centres
• Cloud contact center solutions
• Contact center solutions
• Cloud contact centre
• Contact center modernization
• Customer journey mapping
• Customer journey analytics
• Customer experience strategy
• Customer support managed services
• Customer insights
• Customer loyalty programs
• Services
• B2C
• Healthcare
• Finance
• Consumer products & retail
• Cloud computing
• Enterprise software
• Enterprises
• Computer software
• Professional training & coaching
• Health care
• Health, wellness & fitness
• Hospital & health care
• Financial services

Technologies Used

• AI
• Apache
• Bootstrap Framework
• GoDaddy Hosting
• Google Font API
• Mobile Friendly
• Outlook
• WordPress.org