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Loris | Company Profile

10/6/2025

Contact Information

👤
Loris
🏢
Loris
📍
24 West 25th Street, New York, New York, USA, 10010

Industry & Market

Primary Industry
information technology & services
All Industries
information technology & servicescomputer software
Location
New York, New York, United States

Company Metrics

👥Total Employees
35
⚙️Engineering
8
💼Sales Team
5
📈Marketing
N/A
📅Founded
2018
💰Revenue
1M

Funding Information

Total Funding
$19.1M
Latest Stage
Series a
Annual Revenue
$1,000,000

Headcount Distribution

Total Employees
35
Departments
19

By Department

Department Breakdown

Engineering
Data Science
Sales
Operations
Product Management
Arts And Design
Others

Technology Stack

Analytics & Tracking

Google AnalyticsGoogle Tag Manager

Social & Marketing

Facebook Custom AudiencesFacebook Login (Connect)Facebook WidgetGoogle Dynamic RemarketingLinkedin Marketing Solutions

Email & Communication

Gmail
Total: 28 technologies

Keywords & Focus Areas

customer servicesentiment analysisdata sciencemachine learningnatural language processingsaasartificial intelligenceconversational aicustomer experiencequality assuranceaiconversational intelligencetaggingorganizational insightcustomer experience analyticscustomer insightconversational analyticscall center softwarespeech analyticssoftware development+10 more
30 total keywords

Loris

Overview

Loris.ai, Inc. is a technology company founded in 2017 by Nancy Lublin, with headquarters in New York City and an office in Tel Aviv, Israel. The company focuses on artificial intelligence, customer service, machine learning, and SaaS solutions, specializing in an AI-powered conversational intelligence platform that transforms customer service interactions into actionable insights, enhancing business growth and customer experience.

The platform analyzes customer interactions across various communication channels, utilizing natural language processing, emotion detection, and machine learning to provide real-time and post-conversation analytics. This enables businesses to identify the root causes of customer issues, monitor agent performance, and detect emerging problems. Loris also offers predictive analytics, agent performance optimization, and integration capabilities with major customer service platforms, all while emphasizing ethical AI and emotional intelligence. The company serves industries including ecommerce, travel, fintech, and healthcare, supporting customer experience leaders in improving service outcomes.

Basic Information

Industryinformation technology & services
Founded2018
Revenue1M
Headquarters24 W 25th St, New York, NY 10010-2703, United States
Parent OrganizationContentsquare Foundation

Contact Details

Key Focus Areas & Initiatives

  • Customer service
  • Sentiment analysis
  • Data science
  • Machine learning
  • Natural language processing
  • SaaS
  • Artificial intelligence
  • Conversational AI
  • Customer experience
  • Quality assurance
  • Conversational intelligence
  • Tagging
  • Organizational insight
  • Customer experience analytics
  • Customer insight
  • Conversational analytics
  • Call center software
  • Speech analytics
  • Software development
  • Agent performance monitoring
  • Conversation intelligence
  • AI models
  • Issue resolution detection
  • Voice transcription
  • Real-time analytics
  • Root cause analysis
  • Customer satisfaction scores
  • AI platforms
  • Interaction tagging
  • Customer service software
  • Multichannel integration
  • Customer support automation
  • Agent co-pilot
  • Customer insights
  • Customer support
  • CX analytics
  • Customer feedback analysis
  • Customer churn prediction
  • Operational efficiency
  • Customer journey mapping
  • B2B
  • E-commerce
  • Services
  • Retail
  • Consumer internet
  • Internet

Technologies Used

  • AI
  • Android
  • DoubleClick
  • DoubleClick Conversion
  • Facebook Custom Audiences
  • Facebook Login (Connect)
  • Facebook Widget
  • FullStory
  • Gmail
  • Google Analytics
  • Google Apps
  • Google Cloud Hosting
  • Google Dynamic Remarketing
  • Google Font API
  • Google Tag Manager
  • Hotjar
  • Hubspot
  • Linkedin Marketing Solutions
  • Microsoft Office 365
  • Mobile Friendly
  • Nginx
  • React
  • Remote
  • Route 53
  • ShareASale
  • Twitter Advertising
  • WP Engine
  • WordPress.org

Affiliated Organizations & Regional Branches

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