LoanCare

Overview

LoanCare is a leading provider of full-service mortgage subservicing, established in 1983 and offering solutions since 1991. The company partners with mortgage lenders, banks, credit unions, and portfolio investors, focusing on superior service and operational excellence. It manages over $350 billion in mortgage servicing assets and is part of Fidelity National Financial, a Fortune 500 company.

Offering a comprehensive range of services such as payment processing, escrow management, and customer support, LoanCare leverages its proprietary platform, LoanCare Analytics™, to deliver tailored portfolio management and compliance support. Employing over 1,200 trained staff across multiple U.S. call centers, the company is dedicated to simplifying the mortgage journey and ensuring reliable support for homeowners and servicers.

Basic Information

Contact Details

• Phone: +1 904-854-8100
• Website: loancareservicing.com
• LinkedIn: linkedin.com/company/loancare

Key Focus Areas & Initiatives

• Full service subservicing
• Interim subservicing
• Seller finance subservicing
• Loss mitigation
• Special servicing
• Backup servicing
• Component servicing
• Special loans
• Mortgage servicing
• HELOC
• Recapture
• Cross-sell
• Default management
• Loan performance
• Loan servicing partner
• Escrow management
• Loan performance analytics
• Loan servicing innovation
• Loan servicing scalability
• Portfolio management
• Customer support
• Self-service borrower portal
• Loan servicing digital tools
• Foreclosure services
• Data analytics
• Escrow administration
• Loan servicing
• Loan analytics
• Customer experience
• Risk mitigation
• Loan portfolio management
• Loan servicing expertise
• Loan servicing solutions
• Digital mortgage servicing
• Servicing technology
• Loan servicing transparency
• Loan portfolio
• Loan servicing efficiency
• Customer engagement tools
• Payment processing
• Loan servicing platform
• Borrower portal
• Loan transfer
• Loan transfer services
• Loan management software
• Loan servicing analytics platform
• Loan servicing provider
• Self-service tools
• Loan servicing client support
• Loan portfolio insights
• Loan servicing risk mitigation
• Regulatory compliance
• Loan servicing automation
• Loan servicing compliance
• Real estate
• Loan analytics platform
• Compliance management
• HELOC servicing
• Loan servicing operations
• Loan servicing reporting
• Mortgage subservicing
• Mortgage industry
• Loan servicing risk management
• Loan servicing technology
• Loan administration
• Loan transfer in secondary market
• Loan portfolio analytics
• B2B
• Services
• Other activities related to credit intermediation
• Compliance
• Innovation
• Risk assessment

Technologies Used

• Remote