LimeChat | Company Profile
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Analytics & Tracking
Social & Marketing
Video & Media
Email & Communication
Keywords & Focus Areas
LimeChat
Overview
LimeChat is an AI-driven technology company based in India, founded in 2020. It specializes in enhancing customer engagement and sales for e-commerce and direct-to-consumer (D2C) brands through conversational commerce on messaging platforms such as WhatsApp, Facebook, and Instagram. The company offers a subscription-based platform featuring AI-powered chatbots that manage the entire customer buying funnel, from showcasing products to providing personalized support.
Its solutions include AI-driven customer support bots, real-time data insights, and tools for reducing cart abandonment. The platform supports multilingual communication in over 20 Indian languages and meets enterprise-grade security standards. Collaborating with over 300 brands, LimeChat empowers improved customer relationship management and support functions. Founded by experts from MIT and CMU, the company's mission is to revolutionize e-commerce customer experiences using advanced AI technologies.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 2020 |
| Revenue | 1M |
| Headquarters | 403, 22nd Cross Road, Parangi Palya, HSR Layout, Bengaluru, Karnataka 560034, India |
| Alexa Ranking | 118673 |
Contact Details
- Website: limechat.ai
- LinkedIn: linkedin.com/company/limechat
Key Focus Areas & Initiatives
- Conversational AI
- Chatbots
- WhatsApp marketing
- Customer support
- Customer retention
- Customer acquisition
- Customer experience
- Instagram marketing
- Natural language processing
- Campaign builder
- Enterprise-grade AI agents
- Customer engagement
- Chat automation
- Support automation
- Support hybrid LLM
- B2C and D2C services
- Support integrations
- Support voice AI
- Marketing automation
- Support social media management
- Personalized recommendations
- Customer relationship management
- Retail and e-commerce solutions
- Support multi-language communication
- Click-to-WhatsApp ads
- AI-powered CRM
- Omnichannel CRM
- AI customer experience
- Lead engagement
- Data-driven marketing
Technologies Used
- AI
- Cloudflare DNS
- Django
- DoubleClick
- DoubleClick Conversion
- Facebook Custom Audiences
- Facebook Login (Connect)
- Facebook Widget
- Gmail
- Google Apps
- Google Dynamic Remarketing
- Google Tag Manager
- Hubspot
- Intercom
- Leadfeeder
- Mixpanel
- Mobile Friendly
- New Relic
- Rackspace MailGun
- Razorpay
- Route 53
- Ruby On Rails
- Webflow
- YouTube