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LimeChat | Company Profile

12/10/2025

Contact Information

👤
LimeChat
🏢
LimeChat
📍
403, 22nd Cross Road, Parangi Palya, HSR Layout, Bengaluru, Karnataka 560034, IN

Industry & Market

Primary Industry
information technology & services
Location
Bengaluru, Karnataka, India

Company Metrics

👥Total Employees
57
⚙️Engineering
14
💼Sales Team
12
📈Marketing
1
📅Founded
2020
💰Revenue
1M
Alexa Ranking#118673

Funding Information

Total Funding
$5.0M
Latest Stage
Seed
Annual Revenue
$1,000,000

Headcount Distribution

Total Employees
57
Departments
19

By Department

Department Breakdown

Engineering
Sales
Support
Arts And Design
Entrepreneurship
Product Management
Others

Technology Stack

Analytics & Tracking

Google Tag Manager

Social & Marketing

Facebook Custom AudiencesFacebook Login (Connect)Facebook WidgetGoogle Dynamic Remarketing

Video & Media

YouTube

Email & Communication

Gmail
Total: 24 technologies

Keywords & Focus Areas

conversational aichatbotswhatsapp marketingcustomer supportcustomer retentioncustomer acquisitioncustomer experienceinstagram marketinggptcrmsoftware developmentcampaign buildernatural language processingsupport social media engagemententerprise-grade ai agentscustomer engagementsupport ai copilotchat automationsupport automationsupport hybrid llm+10 more
30 total keywords

LimeChat

Overview

LimeChat is an AI-driven technology company based in India, founded in 2020. It specializes in enhancing customer engagement and sales for e-commerce and direct-to-consumer (D2C) brands through conversational commerce on messaging platforms such as WhatsApp, Facebook, and Instagram. The company offers a subscription-based platform featuring AI-powered chatbots that manage the entire customer buying funnel, from showcasing products to providing personalized support.

Its solutions include AI-driven customer support bots, real-time data insights, and tools for reducing cart abandonment. The platform supports multilingual communication in over 20 Indian languages and meets enterprise-grade security standards. Collaborating with over 300 brands, LimeChat empowers improved customer relationship management and support functions. Founded by experts from MIT and CMU, the company's mission is to revolutionize e-commerce customer experiences using advanced AI technologies.

Basic Information

Industryinformation technology & services
Founded2020
Revenue1M
Headquarters403, 22nd Cross Road, Parangi Palya, HSR Layout, Bengaluru, Karnataka 560034, India
Alexa Ranking118673

Contact Details

Key Focus Areas & Initiatives

  • Conversational AI
  • Chatbots
  • WhatsApp marketing
  • Customer support
  • Customer retention
  • Customer acquisition
  • Customer experience
  • Instagram marketing
  • Natural language processing
  • Campaign builder
  • Enterprise-grade AI agents
  • Customer engagement
  • Chat automation
  • Support automation
  • Support hybrid LLM
  • B2C and D2C services
  • Support integrations
  • Support voice AI
  • Marketing automation
  • Support social media management
  • Personalized recommendations
  • Customer relationship management
  • Retail and e-commerce solutions
  • Support multi-language communication
  • Click-to-WhatsApp ads
  • AI-powered CRM
  • Omnichannel CRM
  • AI customer experience
  • Lead engagement
  • Data-driven marketing

Technologies Used

  • AI
  • Cloudflare DNS
  • Django
  • DoubleClick
  • DoubleClick Conversion
  • Facebook Custom Audiences
  • Facebook Login (Connect)
  • Facebook Widget
  • Gmail
  • Google Apps
  • Google Dynamic Remarketing
  • Google Tag Manager
  • Hubspot
  • Intercom
  • Leadfeeder
  • Mixpanel
  • Mobile Friendly
  • New Relic
  • Rackspace MailGun
  • Razorpay
  • Route 53
  • Ruby On Rails
  • Webflow
  • YouTube

Affiliated Organizations & Regional Branches

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