Kenna

Overview

Kenna is a Canadian marketing solutions provider based in Mississauga, Ontario. Founded in 1985 as AppliCan Marketing and rebranded in 2002, the company focuses on customer experience management (CXM). With a team of around 175 employees, Kenna generates approximately $29 million in revenue.

The company specializes in delivering integrated customer management solutions that enhance the customer lifecycle. Its services include customer program management, CRM solutions, sales force automation, lead management, website development, and various advertising services. The company utilizes a diverse tech stack featuring tools from Automattic, iCIMS, IBM, and Google, and has partnered with notable brands like Colgate, General Mills, and Nissan to provide tailored solutions to their specific needs.

Basic Information

Contact Details

• Phone: +1 905-277-2900
• Website: kenna.ca
• LinkedIn: linkedin.com/company/kennacommunications

Key Focus Areas & Initiatives

• Strategic services
• Insight
• Analytics
• Experience design
• Sales enablement
• Data management
• Engagement systems
• Advertising services
• Customer service optimization
• Customer loyalty
• Customer journey analytics
• Omnichannel
• Customer data platform
• Technology enablement
• Customer profiling
• Customer behavior prediction
• Website development
• Content creation
• Performance measurement
• Customer behavior analysis
• Customer satisfaction
• Marketing and advertising
• Insights and analytics
• Omnichannel marketing
• Marketing automation
• Information technology and services
• B2B
• Customer relationship management
• Customer engagement strategies
• Community management
• Customer experience analytics
• Database management
• Customer experience design
• Customer journey mapping
• Customer insights
• Data-driven marketing
• Content management system
• Marketing strategy consulting
• Sales force automation
• Demand generation
• Customer loyalty programs
• Brand engagement
• Data analytics
• CRM integration
• Customer data harvesting
• Seamless customer interactions
• Customer experience roadmap
• Customer engagement platform
• Customer data integration
• Digital advertising
• Customer lifecycle
• Services
• Business services
• Marketing solutions
• Customer personalization
• Customer engagement
• Customer retention
• Customer insights platform
• Lead management
• Personalized marketing
• Management consulting services
• Customer-centric approach
• Customer experience management
• Consulting
• Customer interaction management
• Customer feedback management
• Customer segmentation
• Cross-channel marketing
• Customer experience strategy
• Enablement solutions
• Brand experience
• Personalized experiences
• Customer first thinking
• Data integration
• Real-time interaction management
• Performance analysis
• Contextual help
• Customer profiles
• Lead-to-revenue management
• Data enhancement
• Voice of customer
• Customer feedback
• Customer trust
• Loyalty programs
• Behavioral data
• Digital experiences
• Customer understanding
• Scalable marketing
• Strategic advantage
• Customer support solutions
• Content personalization
• Advanced analytics
• Customer interaction platform
• Guided selling
• Partner relationship management
• Customer outreach
• Customer preferences
• Targeted messaging
• Brand loyalty
• Community creation
• Education and training
• Value-driven engagement
• E-commerce
• Consumer products & retail
• Information technology & services
• Marketing & advertising
• Web development
• SaaS
• Computer software
• Enterprise software
• Enterprises
• CRM
• Sales
• Marketing
• Consumer internet
• Consumers
• Internet

Technologies Used

• Apache
• Google Font API
• Google Tag Manager
• Microsoft Office 365
• Mobile Friendly
• Outlook
• Route 53
• SMTP.com
• Typekit
• WordPress.org
• iCIMS