Kaye-Smith

Overview

Founded in 1908, this prominent Pacific Northwest company specializes in business-critical and marketing communications services, serving clients primarily in Washington and Oregon. Its footprint is particularly strong in the Seattle and Portland areas.

Offering end-to-end direct mail solutions, the company leverages in-house data management, print production, design, and mailing capabilities. From data-driven direct mail campaigns and business forms to commercial printing, analytics, fulfillment, and the distribution of branded promotional products, its services are tailored to nonprofits, financial institutions, insurance providers, and educational organizations. Acquisition by Smart Source LLC in 2021 significantly expanded its regional market position, and it remains a key player in business printing, bulk mailing, and promotional products.

Basic Information

Contact Details

• Phone: +1 800-822-9987
• Website: kayesmith.com
• LinkedIn: linkedin.com/company/kaye-smith

Key Focus Areas & Initiatives

• Statement processing
• Billing services
• Print and marketing supply chain management
• Direct marketing
• Branded merchandise and sourcing
• Web applications and APIs for banking systems
• Personalized fulfillment and custom kitting
• Secure data management, compliance, and certifications (HIPAA, Gramm-Leach-Bliley)
• Printing services, print-on-demand, and in-house print capabilities
• Accessibility compliance and accessible document solutions (WCAG, HHS, PDF/UA)
• Email automation and notification systems
• Mailing cost reduction, bulk mailing savings, and postage optimization
• Online banking integration
• Mailing list segmentation, management, suppression, and change of address (COA) management
• B2B campaigns and high-volume mail processing
• Electronic reporting of mail streams and client reporting
• Indoor and outdoor display advertising
• Marketing services and consulting
• Customer communication platforms and customer-specific messaging
• Digital document storage and secure document handling
• Business continuity planning and disaster recovery site management
• Variable data printing and bounce back management
• Operational efficiency, workflows, and scalability solutions
• Data-driven marketing campaigns and analytics
• Financial services, insurance, healthcare, education, non-profit, and government sector support
• E-commerce and consumer products & retail solutions
• Transportation & logistics, energy & utilities initiatives
• Computer & network security, information technology & services
• Multi-channel communication, including SMS, email, and secure portals

Technologies Used

• Amazon AWS
• Google Font API
• Google Tag Manager
• Hubspot
• KISSmetrics
• Microsoft Office 365
• Mobile Friendly
• Outlook
• Remote
• Varnish
• WordPress.org

Affiliated Organizations & Regional Branches

• Smart Source LLC