Karix | Company Profile
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Email & Communication
Keywords & Focus Areas
Karix
Overview
Karix is a prominent mobile engagement and communication platform based in India. With over 18 years of experience, it specializes in personalized, two-way, multi-channel communications, including SMS, voice, email, and Progressive Web Apps (PWA). The platform empowers enterprises to enhance customer interactions throughout the customer lifecycle, from acquisition to retention.
Karix offers a comprehensive messaging platform that supports transactional, promotional, and authentication SMS. It features robust APIs and an on-premise SMS solution called ConnectOne for easy integration into internal processes. The platform includes campaign management tools and advanced analytics to optimize marketing efforts. Operating on a hybrid cloud infrastructure, Karix ensures high availability and performance, backed by industry-standard security certifications and compliance with data privacy regulations. Serving over 2,000 enterprise customers across banking, retail, and e-commerce sectors, Karix processes over 100 billion omni-channel messages annually, supported by a dedicated team for reliable communication solutions.
Basic Information
| Industry | telecommunications |
|---|---|
| Founded | 2000 |
| Revenue | 77M |
| Headquarters | Padmavati Road, Oberoi Garden City, Off Western Express Highway, Goregaon East, Oberoi Commerz II, 25th Floor, International Business Park, Mumbai, Maharashtra 400063, India |
| Parent Organization | Tanla Platforms Limited |
Contact Details
- Phone: +91 70361 70361
- Website: karix.com
- LinkedIn: linkedin.com/company/karix
Key Focus Areas & Initiatives
- Customer engagement
- Mobile marketing
- Mobile messaging
- Voice, SMS, push, email solutions
- Banking, retail, and e-commerce messaging
- Enterprise-grade security and compliance
- Campaign management tools
- Cloud communication APIs
- Transactional, promotional, and authentication SMS
- Chatbot integration
- Scalable cloud infrastructure
- Transactional alerts and notifications
- Customer lifecycle management
- Omni-channel communication
- Real-time analytics
- AI-driven campaigns
- API integration and support
- Personalized customer interactions
- Marketing automation
- Enterprise messaging solutions
Technologies Used
- AI
- Amazon AWS
- Microsoft Office 365
- Outlook
Community
