JustAnswer | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Analytics & Tracking
Social & Marketing
Email & Communication
Keywords & Focus Areas
JustAnswer
Overview
JustAnswer is the world's largest expert-on-demand platform, founded in 2003 by CEO Andy Kurtzig. It connects consumers with verified experts across over 150 categories for immediate online advice, available 24/7. The platform was inspired by the need for quick health consultations and has since become a leader in the gig economy, providing access to professional help in areas such as health, legal, finance, tech, veterinary, and more.
The service operates as an online paid question-and-answer marketplace, allowing users to consult with vetted experts through text, chat, or other digital means. It emphasizes quick insights and leverages AI tools to enhance efficiency and user experience. With a global presence, JustAnswer serves customers in many countries and focuses on human-AI collaboration to deliver high-quality services while adapting to regulatory challenges in various fields.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 2003 |
| Revenue | $100M |
| Headquarters | 440 N Barranca Ave, #7508, Covina, California 91723, United States |
| Languages | English, German, Spanish, Japanese |
| Alexa Ranking | 6561 |
Contact Details
- Phone: +1 415-277-4919
- Website: justanswer.com
- LinkedIn: linkedin.com/company/justanswer-com
Key Focus Areas & Initiatives
- Expert marketplace across 150+ categories
- AI-driven customer routing
- Instant expert answers
- Legal, medical, and professional advice
- Global online expert network
- Real-time matching and fast response times
- Scalable online advice service
- Employee and customer engagement programs
- Multilingual and multicurrency platform
- On-demand consultations
- B2C and D2C customer service
- High-volume transaction platform
- Human-AI collaboration
Technologies Used
- ADP
- AI
- ANGEL LMS
- ActiveProspect
- Android
- Atlassian Confluence
- Backbone JS Library
- Bob
- C#
- ChatGPT
- CloudFlare
- CloudFlare CDN
- CloudFlare Hosting
- Databricks
- Docker
- Drupal
- Gemini
- GoDaddy Hosting
- Google Analytics
- Google Cloud Machine Learning Engine
- Javascript
- Jira
- Kubernetes
- Lattice
- LinkedIn Recruiter
- MailChimp SPF
- Microsoft Excel
- Microsoft SQL Server Reporting Services
- Microsoft.NET Core 3.1
- Outlook
- PowerBI Tiles
- Python
- RackSpace DNS
- React
- React Redux
- Redux
- Remote
- SQL
- SQL Server 2019
- Twilio
- TypeScript
- Zendesk