J.D. Power

Overview

J.D. Power is an American data analytics and consumer intelligence company founded in 1968 by James David Power III. It specializes in collecting and analyzing big data through consumer surveys to provide insights that help companies enhance their products and services. Initially focused on the automotive industry, it pioneered customer satisfaction and quality studies, establishing standards like the U.S. Automotive Customer Satisfaction Index and the Initial Quality Study.

The company conducts independent syndicated studies and market research across various sectors, including automotive, food, computers, and retail. Its research involves gathering consumer feedback on product quality, customer satisfaction, and dealer experiences. Its products include syndicated studies and awards programs, which are widely recognized and utilized by manufacturers and service providers to promote quality and customer satisfaction. The company has expanded globally and continues to help clients improve their offerings and brand reputation through authoritative insights.

Basic Information

Contact Details

• Website: jdpower.com
• LinkedIn: linkedin.com/company/jd-power-and-associates

Key Focus Areas & Initiatives

• Market research
• Analysis
• Insights
• Data & analytics
• Customer experience management
• Advisory services
• Automotive quality improvement
• Automotive market research tools
• Industry surveys
• Consumer data
• Automotive data
• Automotive data analytics
• Data analytics software
• Automotive industry surveys
• Automotive data systems
• Data analytics platforms
• Automotive industry big data
• Big data analytics tools
• Market intelligence analytics
• Market intelligence
• Consumer insights
• Market research tools
• Customer satisfaction measurement
• AI
• Automotive quality
• Data analytics
• Industry-specific studies
• Customer insights
• Market trend prediction
• Automotive data-driven strategies
• Algorithmic modeling
• Automotive market analysis tools
• Market segmentation
• Consumer satisfaction AI
• Consumer insights data systems
• Consumer behavior analytics AI
• AI-driven insights
• Automotive customer satisfaction
• Brand insights
• Customer experience analytics
• Market research reports
• Automotive quality monitoring
• Information technology
• Market strategy
• Customer experience AI
• Industry analysis
• Automotive industry data analysis
• Customer loyalty analytics
• Automotive industry
• Market insights
• Automotive industry analytics
• Consumer insights platform AI
• Quality surveys
• Automotive customer satisfaction surveys
• Market analysis
• Consumer behavior modeling
• Data-driven decision-making
• Consumer insights software
• Quality studies
• Market intelligence systems
• Automotive quality metrics
• Consumer feedback AI
• Consumer insights reports
• Automotive surveys
• Surveys
• Automotive industry analytics tools
• AI in market research
• Automotive quality index
• Customer satisfaction
• Automotive quality surveys
• Data subscription services
• Automotive market intelligence
• Consumer insights subscription
• Product development
• Market analysis software
• Consumer behavior
• Automotive customer feedback systems
• Customer satisfaction measurement tools
• Industry intelligence
• Market trends
• Customer loyalty
• Market trend analysis
• Customer insights platform
• Market segmentation tools
• AI market segmentation
• Data systems
• Big data in automotive
• Consumer satisfaction index
• Data collection technology
• Customer advocacy
• Data visualization tools
• Big data
• Consumer feedback systems
• Customer feedback analysis
• Consumer data platforms
• Market research analytics
• Automotive market segmentation AI
• Automotive customer feedback
• AI-driven quality assessment
• Data collection
• Product quality
• Data collection platforms
• Data-driven insights
• Automotive quality studies
• Big data automotive
• Consumer feedback
• Business intelligence
• Consumer insights AI
• Subscription reports
• Automotive industry data
• Big data modeling
• Data-driven marketing
• Market reports
• Customer experience
• AI in consumer research
• Market research automation
• Automotive customer loyalty metrics
• Consumer behavior analysis
• Consumer research
• Market intelligence tools
• Consumer satisfaction studies
• AI-powered analytics
• B2B
• Consulting
• Services
• Marketing research and public opinion polling
• Artificial intelligence
• Financial services
• Healthcare analytics
• Customer engagement
• Innovation
• Information technology & services
• Enterprise software
• Enterprises
• Computer software
• Analytics

Technologies Used

• Amazon AWS
• AudioEye
• Brightcove
• CloudFlare
• CloudFlare CDN
• CloudFlare Hosting
• Drupal
• MailChimp SPF
• Microsoft Office 365
• OneTrust
• Outlook
• Route 53
• Sendgrid
• VueJS
• accessiBe

Affiliated Organizations & Regional Branches

• ALG, Part of J.D. Power
• Autovista Group
• Korrelate (acquired by JDPower)
• Superior Integrated Solutions
• ZappyRide
• ChromeData, Part of J.D. Power
• J.D. Power Valuation Services
• ALGERIE LIGABUE CATERING
• Darwin Automotive
• INVENTORY COMMAND CENTER LLC