InfoCision Management Corporation | Company Profile
10/2/2025
Contact Information
👤
InfoCision Management Corporation
🏢
InfoCision Management Corporation
📍
325 Springside Drive, Akron, Ohio 44333, US
Industry & Market
Primary Industry
outsourcing/offshoring
All Industries
outsourcing/offshoringinformation technology & services
Location
Akron, Ohio, United States
Company Metrics
👥Total Employees
369
⚙️Engineering
24
💼Sales Team
60
📈Marketing
6
📅Founded
1982
💰Revenue
29.6M
Funding Information
Annual Revenue
$29,566,000
Publicly traded company
Headcount Distribution
Total Employees
369
Departments
19
By Department
Department Breakdown
Support
Sales
Business Development
Media And Commmunication
Human Resources
Engineering
Others
Technology Stack
Analytics & Tracking
Google Tag Manager
Video & Media
YouTube
Email & Communication
Outlook
Total: 14 technologies
Keywords & Focus Areas
contact centercustomer caredirect responsedrtvcall centercustomer retentionanalyticsfundraisingtelethonsinside sales supportb2b & b2c marketingcustomer acquisitionbilingualappointment settingcustomer conversionquality process solutionspci level 1 certificationbpotelemarketingsales+10 more
30 total keywords
InfoCision Management Corporation
Overview
InfoCision Management Corporation is a prominent provider of call center and business process outsourcing (BPO) services, established in 1982 in Akron, Ohio. The company operates 30 call centers across three states and employs a large workforce focused on building lasting relationships with clients.
Specializing in political, Christian, and nonprofit fundraising as well as sales and customer care, InfoCision delivers tailored business-to-business (B2B) and business-to-consumer (B2C) solutions for Fortune 500 companies. Emphasizing quality, customization, and employee satisfaction, InfoCision has earned accolades for excellence in teleservices and is a significant player in advertising and marketing.
Basic Information
| Industry | outsourcing/offshoring |
|---|---|
| Founded | 1982 |
| Revenue | $29.6M |
| Headquarters | 325 Springside Drive, Akron, Ohio 44333, United States |
Contact Details
- Phone: +1 330-668-1400
- Website: infocision.com
- LinkedIn: linkedin.com/company/infocision-management-corporation
Key Focus Areas & Initiatives
- Contact center and customer support services
- Direct response and DRTV campaigns
- Customer retention strategies
- Fundraising and telethons
- Inside sales support for B2B & B2C marketing
- Appointment setting and customer conversion
- Quality process solutions and PCI Level 1 certification
- Business process outsourcing (BPO)
- Telemarketing and sales support
- Outsourcing & offshoring consulting
- Virtual call centers and remote workforce management
- Multilingual contact support
- Customer loyalty programs
- Call center management systems and technology solutions
- Fundraising campaigns for nonprofit organizations
- CRM integration and performance management
- Multichannel customer engagement
- Agent training and remote agent management
- Call center analytics and data analysis
- Scalable support solutions
- Digital customer engagement and multichannel communication
- Call center training programs for various industries
- Compliance and quality assurance
Technologies Used
- 8x8
- Avaya
- DigitalOcean
- Google Tag Manager
- Microsoft Office 365
- Mobile Friendly
- Nginx
- Outlook
- Rackspace MailGun
- Remote
- Vonage
- Webmail
- WordPress.org
- YouTube
Community
