Influx | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Influx is a customer experience and support company founded in 2013.
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Overview
Influx is a customer experience and support company founded in 2013. It specializes in providing fully managed customer service solutions for startups and scaleups. With a global team of over 1,100 members across more than 123 cities in 15+ countries, it offers 24/7 support through a "follow-the-sun" model, ensuring consistent service in any timezone.
The business focuses on improving service metrics such as customer satisfaction, Net Promoter Score, and speed to resolution. Influx provides flexible, month-to-month plans tailored to each client, including part-time, full-time, and after-hours options. Their "Support as a Service" offering features on-demand customer support teams, management, and training, all designed to preserve brand consistency and elevate customer experience.
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