Health Metrics

Overview

Founded in 2008 and based in Heatherton, Victoria, Health Metrics is an Australian software company specializing in advanced care management solutions for the aged care, retirement living, and disability care sectors. The organization is focused on enabling care providers through innovative technology and comprehensive support services.

The flagship product, eCase, is a unified platform that addresses the clinical, financial, and operational needs of care organizations. Health Metrics supports a variety of care models, including domiciliary and independent living, serving over 170 providers across Australia and New Zealand and facilitating care for more than 80,000 recipients in over 770 locations. Their commitment to client satisfaction is demonstrated through their partnership approach and a dedicated 24/7 help desk.

Basic Information

Contact Details

• Phone: +61 3 9558 1634
• Website: healthmetrics.com.au
• LinkedIn: linkedin.com/company/health-metrics

Key Focus Areas & Initiatives

• Aged care software
• Home care software
• Disability care software
• Retirement living software
• eCase software platform
• Software development
• Care coordination tools
• Care quality enhancement
• Care compliance reporting
• Client data management
• Real-time data access
• Resident and client portals
• Care workflow automation
• Care process streamlining
• Aged care compliance
• Care staff collaboration
• Care provider collaboration
• Care staff scheduling
• Care data security
• Healthcare interoperability
• Cloud-based platform
• Care journey support
• Integrated care platform
• Care delivery optimization
• Healthcare data analytics
• Care delivery efficiency
• Staff rostering
• Digital care solutions
• Care data analytics
• Health care and social assistance
• Care provider scalability
• Care model customization
• Care sector digitalization
• Digital aged care solutions
• Care recipient engagement
• Client engagement tools
• Retirement living solutions
• Care staff communication
• Care outcome improvement
• Care process automation
• Person-centred care
• Care outcome tracking
• Digital health records
• Care service customization
• Automated workflows
• Care staff efficiency tools
• Disability service management
• Care service scalability
• Regulatory compliance tools
• Financial management
• Home care management
• Disability care platform
• Healthcare technology
• Healthcare operational efficiency
• Mobile care app
• Person-centred planning
• Clinical and operational needs
• Digital health platform
• Healthcare analytics dashboards
• Home care scheduling
• Interoperability
• Care management platform
• Compliance management
• Regulatory compliance
• Client record management
• Retirement community management
• Care sector solutions
• Care management software
• Care provider solutions
• Automated billing
• Care provider software
• Seamless integration
• Australian care technology
• B2B
• Services
• All other ambulatory health care services
• Information technology & services

Technologies Used

• AI
• Amazon AWS
• Android
• Circle
• CloudFlare Hosting
• Cloudflare DNS
• DoubleClick
• DoubleClick Conversion
• Google AdWords Conversion
• Google Analytics
• Google Dynamic Remarketing
• Google Font API
• Google Tag Manager
• Hubspot
• Leadfeeder
• Microsoft Office 365
• Mimecast
• Mobile Friendly
• Outlook
• React Native
• Remote
• WordPress.org

Affiliated Organizations & Regional Branches