Harte Hanks

Overview

Harte Hanks is a global customer experience and marketing services company specializing in data-driven strategies, analytics, and actionable insights. Established as a newspaper business in 1923, it evolved over the decades to offer customer experience strategy development, marketing technology, creative services, digital marketing, customer care, and logistics support for marketing programs. The company helps clients attract and engage customers through seamless execution and thoughtful engagement strategies.

Serving diverse industries such as retail, financial services, pharmaceuticals, and technology, Harte Hanks boasts a roster of well-known brands, including Bank of America, Pfizer, and Ford. With operations spanning the Americas, Europe, and Asia Pacific, it leverages advanced technology to maintain its leadership in customer engagement and marketing services.

Basic Information

Industry	marketing & advertising
Founded	1923
Revenue	181.4M
Headquarters	2 Executive Dr, Chelmsford, MA 01824-2565, United States
Languages	English
Alexa Ranking

Contact Details

Phone: +1 210-829-9000
Website: hartehanks.com
LinkedIn: linkedin.com/company/hartehanks

Key Focus Areas & Initiatives

Direct marketing
Agency services
Data services
Database marketing
Digital marketing
Direct mail
Fulfillment
Pharmaceutical marketing
Retail marketing
Social media
Ecommerce
Customer care
Demand generation
CRM
Customer experience
B2B marketing
Healthcare marketing
Content creation
Creative services
Strategy & analytics
Logistics
Advertising
Advertising services
Customer support solutions
Customer engagement platforms
Multi-channel engagement
Marketing services
Customer support technology platforms
Customer support analytics
Customer service outsourcing
Customer satisfaction metrics
Self-service technologies
Content marketing
Customer support operations
Data cleansing
Customer support quality
Data enrichment
Customer insights
Relationship marketing
Data acquisition
B2C email marketing
Customer satisfaction improvement
Logistics support
Account based marketing
Targeted direct mail
Paid social
Customer loyalty
Digital campaigns
Campaign management
Marketing technology
Search engine marketing
Lead generation
Operational efficiency
Customer support outsourcing
Personalization
Customer engagement

Technologies Used

Amazon SES
Drupal
JQuery 2.1.1
Magento
OneTrust
Outlook
React
WP Engine
Webflow

Harte Hanks | Company Profile