Gupshup | Company Profile
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Analytics & Tracking
Social & Marketing
Development
Video & Media
Email & Communication
Keywords & Focus Areas
Gupshup
Overview
Gupshup is a global conversational messaging platform founded in 2004 and headquartered in San Francisco, with a strong presence in India. The company specializes in helping businesses create, deploy, and manage intelligent and automated conversational experiences across various messaging channels, including WhatsApp, SMS, Instagram, RCS, and Facebook Messenger.
It offers an API-driven conversational messaging suite that supports billions of messages monthly for thousands of businesses. Its platform enables the development of chatbots and AI agents for real-time communication in areas such as customer support, lead generation, e-commerce, payments, and marketing campaigns. Serving industries like e-commerce, finance, gaming, healthcare, media, and retail, the company helps businesses enhance customer engagement and drive revenue growth. With a global team and a presence in high-growth regions including the Middle East, Latin America, and Africa, Gupshup continues to expand its capabilities in the conversational AI space.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 2004 |
| Revenue | 1.9B |
| Headquarters | 415 Jackson Street, Suite B, San Francisco, California 94111, United States |
| Languages | English |
Contact Details
- Phone: +1 855-982-2997
- Website: gupshup.ai
- LinkedIn: linkedin.com/company/gupshup
Key Focus Areas & Initiatives
- Generative AI
- Voice AI
- AI chatbots
- WhatsApp Business API
- Conversational AI
- WhatsApp marketing
- AI agents for customer support
- Messaging APIs
- Rich Communication Services
- AI-powered conversations
- WhatsApp campaign management
- End-to-end conversation journeys
- Workflow automation via messaging
- Custom LLM integration
- Conversation cloud
- Click to WhatsApp ads
- Conversational engagement
- NLP
- NLU in chatbots
- Chatbot analytics
- Insights
- Instagram messaging API
- AI agents for marketing
- AI agents for sales
- Agent assist
- Virtual agent
- Knowledge integration
- Agent copilot
- Multichannel conversational AI
- Conversational marketing
- Mobile
- Information technology
- IT services & IT consulting
- Natural language processing
- Artificial intelligence
- Internet
Technologies Used
- AI
- Amazon AWS
- Amazon CloudFront
- Amazon Elastic Load Balancer
- Atlassian Cloud
- Bootstrap Framework
- Create React App
- Facebook Custom Audiences
- Facebook Login (Connect)
- Facebook Widget
- FullStory
- Gmail
- Google Analytics
- Google Apps
- Google Font API
- Google Tag Manager
- Google translate API
- LeadSquared
- Leadfeeder
- Linkedin Marketing Solutions
- LiveRamp
- Marketo
- Microsoft Office 365
- Mobile Friendly
- Multilingual
- Nginx
- Oracle Cloud
- Qualtrics
- Remote
- Route 53
- Salesforce
- Typekit
- VueJS
- WordPress.org
- YouTube
- Zendesk
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