Fullstory

Overview

FullStory is a technology company based in Atlanta, Georgia, founded in 2014. It specializes in digital experience intelligence, offering a software platform that captures and analyzes user interactions on digital properties. This platform helps businesses understand and enhance their online customer experiences.

The core product is a customer experience data platform that records session replays, provides funnel analytics, and offers automatic insights. It enables organizations to diagnose user issues and optimize digital journeys without needing predefined data parameters. FullStory utilizes advanced AI and cloud technologies, partnering with Google Cloud to improve data capture and analysis, which supports businesses in making informed decisions.

FullStory serves a diverse range of customers, primarily enterprises and digital businesses that engage users through web and mobile platforms. Its tools facilitate collaboration among product teams, marketers, customer success, and engineering groups to enhance digital experiences. The company fosters a culture of innovation and adaptability, aiming to create an inclusive environment for its employees.

Basic Information

Contact Details

• Phone: +1 404-993-7977
• Website: fullstory.com
• LinkedIn: linkedin.com/company/fullstory

Key Focus Areas & Initiatives

• Session replay
• Heat maps
• User experience research
• Debugging
• Customer support
• Web analytics
• Conversion rate optimization
• Conversion funnels
• Customer experience
• Digital experience intelligence
• Funnel analysis
• Malicious behavior detection
• Customer retention tools
• Digital journey mapping
• Behavioral data visualization
• Customer journey mapping
• Real user monitoring
• Behavioral insights
• Digital experience optimization
• Digital analytics tools
• Finance analytics
• Behavioral data collection
• Digital experience analytics
• Session replay for mobile apps
• Behavioral data for product optimization
• Behavioral data for fraud detection
• Behavioral data integration with CRM
• Customer experience optimization
• Behavioral data automation
• Funnel optimization
• Behavioral data integration
• Customer journey analytics
• Retail analytics
• Customer sentiment analysis
• Behavioral analytics
• Behavioral data for fraud prevention
• Behavioral insights platform
• Customer behavior tracking
• User segmentation
• Behavioral data privacy
• Behavioral data for onboarding
• User segmentation tools
• Session replay technology
• User behavior insights
• Behavioral data for marketing personalization
• User journey optimization
• Behavioral data for user retention
• Funnel analysis tools
• Digital experience platform
• User engagement analytics
• User session recordings
• User behavior tracking
• User experience analytics
• AI-powered insights
• Fraud detection
• Customer journey insights
• Behavioral data platform
• User interaction analysis
• Behavioral data-driven decisions
• User experience metrics
• User journey analysis
• Behavioral data security
• Behavioral data for high-value customers
• Behavioral data for churn reduction
• User feedback analysis
• Behavioral analytics tools
• User experience improvement
• User engagement tracking
• Behavioral data management
• User journey mapping
• Session replay software
• Behavioral data for customer support
• Issue resolution
• High-value customer identification
• User behavior analysis
• Digital journey analysis
• Behavioral data insights
• Digital analytics integration
• Mobile app analytics
• Behavioral data for high-value targeting
• Digital experience monitoring
• B2B services
• B2B2C services
• D2C analytics
• Analytics solutions
• Mobile analytics
• Customer journey
• User behavior
• Computer systems design and related services
• Digital transformation
• Operational efficiency
• Data analytics
• User experience
• Consumers insights
• Enterprises solutions
• Financial services analytics
• Computer & network security
• Games analytics

Technologies Used

• AI
• Amazon AWS
• Drift
• Gmail
• Google Apps
• MailChimp SPF
• Marketo
• Microsoft Office 365
• Netlify
• OneTrust
• Pardot
• Remote
• Zapier
• Zendesk