Five9 | Company Profile - Revenue, Headcount, Tech Stack, Contacts
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Overview
Specializing in cloud-based contact center software since 2001, this technology pioneer introduced its first cloud-based call center solution in 2003. Its Intelligent Customer Experience (CX) Platform brings together digital engagement, analytics, workforce optimization, artificial intelligence, and automation, aiming to enhance both agent productivity and business results.
Serving over 3,000 clients across healthcare, finance, retail, and telecommunications, the organization supports more than 350,000 concurrent agent seats and manages more than 14 billion call minutes annually. With revenues surpassing $1 billion as of 2024 and a strong track record of customer satisfaction and retention, the company continues to innovate through partner ecosystems and solutions such as the Five9 Fusion for Salesforce launched in 2025.
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