Firstsource | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Firstsource Solutions Limited is a global business process management (BPM) company based in Mumbai, India, and a subsidiary of the RP-Sanjiv Goenka Group.
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Overview
Firstsource Solutions Limited is a global business process management (BPM) company based in Mumbai, India, and a subsidiary of the RP-Sanjiv Goenka Group. Founded in 2001, it offers BPM services and technology-driven solutions across various sectors, including banking, telecommunications, healthcare, retail, and public services. The company is publicly listed on the Bombay Stock Exchange and the National Stock Exchange of India.
With operations in 10 countries and a workforce of over 28,000 professionals, Firstsource serves more than 100 international clients, including 17 Fortune 500 and 9 FTSE 100 companies. Its services encompass customer management, back-office processing, technology solutions, and consulting. The company utilizes advanced technologies such as artificial intelligence, machine learning, and robotic process automation to enhance operational efficiency and customer experience. Firstsource is committed to delivering tailored BPM solutions that meet the specific needs of its diverse client base.
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