Exotel | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Exotel is a customer conversation platform and virtual telecom operator that focuses on enhancing customer experience through a comprehensive suite of cloud communication products.
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Overview
Exotel is a customer conversation platform and virtual telecom operator that focuses on enhancing customer experience through a comprehensive suite of cloud communication products. Operating mainly in emerging markets like India, Southeast Asia, the Middle East, and Africa, it serves over 7,100 businesses and facilitates more than 70 million conversations daily.
The company offers an omnichannel contact center that integrates communication channels such as voice, SMS, and WhatsApp into a single platform. Services include easy-to-integrate communication APIs, AI-powered chatbots, cloud telephony, and detailed analytics. With strong security and compliance measures, as well as a commitment to personalized customer interactions, Exotel helps businesses improve engagement, efficiency, and decision-making through its innovative solutions.
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