Dotdigital

Overview

Dotdigital is a global online marketing company specializing in email marketing, marketing automation, and customer engagement solutions. Established in 1999 in Croydon, UK, the firm has evolved from a web design agency into a comprehensive customer engagement platform. It is publicly listed on the London Stock Exchange and headquartered in London, with offices in multiple cities worldwide.

The core product is a SaaS-based marketing automation platform trusted by over 70,000 marketers in 156 countries. This platform empowers businesses to build personalized, automated campaigns across various channels, including email, SMS, and social media. Integrating seamlessly with leading CRM and ecommerce systems, it enables targeted marketing using rich customer data. Services include email automation, omnichannel marketing, and an advanced engagement platform to grow customer relationships and business outcomes.

Basic Information

Contact Details

• Phone: +44 20 8662 2762
• Website: dotdigital.com
• LinkedIn: linkedin.com/company/dotdigital

Key Focus Areas & Initiatives

• email marketing
• marketing automation
• marketing strategy
• managed services
• technology, information & internet
• email automation
• cross-channel marketing automation
• privacy compliance
• education
• marketing performance metrics
• real-time apis
• marketing support
• sustainability
• customer lifetime value
• customer insights
• marketing automation workflows
• dynamic content delivery
• b2c
• customer engagement automation
• customer segmentation
• integrated marketing tech
• fashion
• web personalization
• behavioral segmentation
• marketing roi
• sustainable marketing practices
• computer systems design and related services
• lead generation
• campaign optimization
• b2b
• customer lifetime value optimization
• cross-channel reach
• webhooks integration
• industry benchmarks
• campaign management
• segmentation
• digital marketing
• customer profiles
• customer insights visualization
• lead nurturing
• customer engagement
• customer retention
• dynamic content personalization
• ecommerce
• predictive analytics
• sms marketing
• e-commerce
• customer journey automation
• api integration
• marketing benchmarks
• customer data platform
• customer journey
• finance
• customer behavior analysis
• behavioral modeling
• omnichannel marketing
• customer data enrichment
• ai-driven recommendations
• retargeting
• customer journey mapping
• marketing analytics
• personalization
• d2c
• marketing attribution
• multichannel campaigns
• personalized customer experiences
• partner integrations
• travel
• behavioral targeting
• customer segmentation analytics
• real-time customer data
• customer journey analytics
• hospitality
• ai marketing
• customer profiling
• webhooks
• privacy and security
• data enrichment
• customer relationship management
• marketing automation benchmarks
• ecommerce integration
• dynamic content
• ai-powered marketing
• customer experience
• automated workflows
• web personalization tools
• transactional messaging
• customer experience platform
• multichannel marketing
• services
• web content personalization
• multichannel campaign orchestration
• not-for-profit
• customer acquisition
• consulting
• retail
• cross-channel marketing
• data platform
• ecommerce personalization
• single customer view
• automated journeys
• dynamic product recommendations
• personalized campaigns
• ai-powered suggestions
• user engagement
• targeted messaging
• a/b testing
• campaign analytics
• personalized web experiences
• customer data integration
• automated email sequences
• sms automation
• data-driven marketing
• consent capture
• retargeting campaigns
• dynamic segmentation
• personalization strategy
• multivariate testing
• performance optimization
• integrated marketing stack
• engagement metrics
• user behavior analysis
• visitor personalization
• dynamic emails
• content personalization
• push notifications
• non-profit
• consumer products & retail
• marketing & advertising
• saas
• computer software
• information technology & services
• enterprise software
• enterprises
• environmental services
• renewables & environment
• sales
• consumer internet
• consumers
• internet
• financial services
• leisure, travel & tourism
• crm
• nonprofit organization management

Technologies Used

• AI
• CloudFlare CDN
• CloudFlare Hosting
• Cloudflare DNS
• Grafana
• Mapbox
• Mimecast
• OneTrust
• Outlook
• Remote
• Segment.io
• Zendesk

Affiliated Organizations & Regional Branches

• Dotdigital Group plc