DevRev | Company Profile
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Analytics & Tracking
Social & Marketing
Development
Video & Media
Email & Communication
Keywords & Focus Areas
DevRev
Overview
DevRev is an AI-native business operating system founded in 2020 by Dheeraj Pandey and Manoj Agarwal. Based in Palo Alto, California, the company operates globally with offices across North America, South America, Europe, Asia, and Australia. The company aims to enhance the integration of customer support and software development through its conversational AI platform.
The platform simplifies complex business processes into intuitive workflows, enabling seamless collaboration between development and revenue teams. DevRev offers AI agents that autonomously navigate workflows, improving decision-making and operational efficiency. Key technologies include Airdrop, which unifies siloed data, and a Knowledge Graph that organizes data sources for faster, more accurate responses. The platform supports bidirectional syncing with various tools, ensuring real-time collaboration.
The company primarily targets technology-driven organizations, such as tech startups and SaaS businesses, focusing on operational efficiency and data-driven decision-making. DevRev has received recognition as one of CRNβs top 10 cloud startups to watch in 2025 and Forbesβ best startup employers in 2024.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 2020 |
| Revenue | 100M |
| Headquarters | 300 Hamilton Ave, Palo Alto, California, United States, 94301-2542 |
Contact Details
- Phone: +1 650-209-0109
- Website: devrev.ai
- LinkedIn: linkedin.com/company/devrev
- Twitter: twitter.com/devrev
- Facebook: facebook.com/devrev
Key Focus Areas & Initiatives
- Software development
- Support knowledge base
- Support AI product
- Support routing
- Innovation
- Data protection
- Workflow automation
- Customer experience
- Data unification
- Support platform
- Services
- Conversational AI
- Customer relationship management (CRM)
- Generative AI
- Product development
- AI-powered CRM
- AI-driven analytics
- Real-time insights
- Computer systems design and related services
- Support AI solutions
- Support resolution
- Support AI system
- Support teams
- Support AI application
- Customer records
- Operational efficiency
- Product management
- Data analytics
- Support AI
- Support software
- Support efficiency
- Support ticket resolution
- Compliance
- Risk management
- Support AI technology
- Knowledge graph
- User experience
- AI agents
- Automated workflows
- Autonomous actions
- B2B
- Support automation
- Support deflection
- Business context
- Support workflows
- Unified data layer
- Support cost reduction
- Data sources
- Large language models
- Support AI agents
- Information technology and services
- Support AI tools
- Support automation tools
- Support integration
- AI-powered analytics
- Software as a service (SaaS)
- Digital transformation
- Workflow streamlining
- Support tickets
- Support follow-up
- Support system
- Support AI platform
- Product teams
- Growth teams
- Customer support
- Support AI software
- Omni-channel communication
- Customer engagement
- Customer relationship management
- Unified platform
- Support chatbot
- AI platform
- Conversational intelligence
- User engagement
- Ticket management
- Omnichannel communication
- Self-service tools
- Customer insights
- Integrated feedback
- Agile sprints
- Product roadmapping
- Analytical tools
- Multi-channel support
- In-app support
- Proactive support
- Semantic search
- Microservices architecture
- DevOps tools
- Collaboration platform
- Knowledge base integration
- Development velocity
- Issue tracking
- User experience design
- Consumer feedback loop
- Automated responses
- Insight generation
- Incident management
- Role-based access
- Integration APIs
- Product insights
- Customer satisfaction
- Employee productivity
- Customer-centric development
- AI-driven insights
- Feature prioritization
- Continuous improvement
- Feedback mechanism
- Team collaboration
- Adaptive learning
- UX
- CRM
- Sales
- Enterprise software
- Enterprises
- Computer software
Technologies Used
- AI
- Adobe Media Optimizer
- Amadesa
- Amazon AWS
- Amazon SES
- Appcues
- Atlassian Cloud
- Bootstrap Framework
- Cedexis Radar
- Comm100
- CrazyEgg
- DoubleClick
- DoubleClick Conversion
- FullStory
- Gmail
- Google AdWords Conversion
- Google Analytics
- Google Apps
- Google Dynamic Remarketing
- Google Font API
- Google Tag Manager
- Greenhouse.io
- Helpscout
- Hotjar
- Linkedin Marketing Solutions
- Microsoft Office 365
- Mobile Friendly
- MongoDB
- Pardot
- Qualtrics
- React Redux
- Route 53
- Segment.io
- Stripe
- Tipalti
- Varnish
- Vercel
- Vimeo
- Visual Website Optimizer
- WordPress.org
- YouTube
- reCAPTCHA