DASH BPO

Overview

Dash BPO is a leading provider of Business Process Outsourcing (BPO) and contact center solutions, based in Orlando, Florida. The organization focuses on enhancing customer experiences and supporting business growth across various industries. It emphasizes strong relationships with clients and their customers through seamless integration and skilled service.

Dash BPO offers a diverse range of services including technical support, customer care, accounts receivables management, quality assurance, and sales lead generation. Leveraging advanced technologies such as AI and self-service automation, the team optimizes customer interactions and drives operational efficiency. Their industry expertise spans automotive, telecommunications, financial services, and retail, delivering tailored solutions that address specific business needs. Dash BPO is committed to operational excellence and exceptional customer experiences.

Basic Information

Contact Details

• Phone: +1 833-327-4276
• Website: dashbpo.com
• LinkedIn: linkedin.com/company/dash-bpo

Key Focus Areas & Initiatives

• Outsourcing
• Customer service
• Collections
• Quality assurance
• Technical support
• Sales
• Welcome calls
• COPC standard
• Offshoring
• Nearshore operations
• Panama operations
• Customer engagement
• Support scalability
• Appointment scheduling support
• Healthcare services support
• Verification services support
• AI chat bot solutions
• Customer experience enhancement
• Real-time support
• Client support solutions
• Sales support
• Customer interaction management
• Customer journey mapping
• High-volume contact center support
• Support automation
• Conversational AI
• CRM integration
• Self-service automation
• Business process outsourcing
• Customer satisfaction
• Customer support
• Support analytics
• Customer retention
• Support for global markets
• Industry-specific support
• AI-powered chatbots
• Call center services
• Call center outsourcing
• Compliance and security support
• COPC certified processes
• Nearshore support operations
• High-value sales support
• Client relationship management
• Customer care solutions
• Outsourcing services
• Customer engagement tools
• Automated support
• Support process improvement
• Support customization
• Quality management
• Brand protection
• Telecommunications support
• Complex technical issue support
• Omnichannel customer experience
• Multilingual support
• Cloud-based support
• Social media support
• Email support services
• Customer loyalty program support
• Remote customer service support
• Multichannel support
• Information technology and services
• Collections management
• Data security
• Omnichannel support
• Support technology
• Support for telecom industry
• Digital customer service
• Digital transformation
• Automotive sector support
• Global BPO provider
• Performance monitoring
• Financial services support
• Crisis management support
• Healthcare industry support
• Multichannel communication
• Revenue growth support
• B2B & B2C services
• Telephone call centers
• Operational efficiency
• Retail support
• Automation
• Data protection
• Lead generation
• Appointment setting
• Health care solutions
• Health, wellness & fitness
• Hospital & health care services
• Information technology & services
• Computer & network security
• Facilities services
• Marketing & advertising

Technologies Used

• AI
• Amazon AWS
• CloudFlare Hosting
• Cloudflare DNS
• Gmail
• Google Analytics
• Google Apps
• Google Font API
• Google Tag Manager
• Mimecast
• Mobile Friendly
• Remote
• Vimeo
• WordPress.org

Affiliated Organizations & Regional Branches