Cholamandalam Investment and Finance Company Limited

Overview

Cholamandalam Investment and Finance Company Limited (CIFCL) is a leading non-banking financial company based in Chennai, Tamil Nadu. Established in 1978, it is part of the Murugappa Group and operates 1,387 branches across India, catering primarily to smaller towns and rural areas. CIFCL provides a diverse range of financial services, including vehicle finance, home loans, business loans, and rural and agricultural loans.

It serves a broad customer base, including middle-income families, salaried employees, and self-employed business owners. CIFCL has demonstrated significant financial growth, with a total income of ₹10,514 crores and a net profit of ₹1,152 crores as of March 31, 2023. The company places a strong emphasis on digital transformation to enhance customer experience and operational efficiency, solidifying its position as a key player in India’s financial services sector.

Basic Information

Contact Details

• Phone: +91 80010 24565
• Website: cholamandalam.com
• LinkedIn: linkedin.com/company/cholafinance

Key Focus Areas & Initiatives

• Vehicle finance
• Home equity
• Home loans
• SME loans
• Rural
• Agri loans
• Wealth management
• Stock broking
• Tractor loans
• Digital transformation
• Branch network
• Personal loans
• Digital lending
• Technology-driven lending
• Retail
• Investment advisory
• Customer engagement
• Rural markets
• Construction equipment finance
• Customer relationship management
• Semi-urban markets
• Institutional investment
• Financial inclusion in India
• Financial growth
• Digital platforms
• Risk mitigation strategies
• Asset management
• Automobile finance
• International debt instruments
• Masala bonds
• Small and medium enterprises
• Branchless banking
• B2C
• Customer service
• Regulatory compliance
• Debt funding
• Loan application
• Collateral loans
• Branch expansion
• Digital banking
• Leasing and hire purchase
• Customer acquisition
• Construction & real estate
• Financial technology
• Vehicle loans
• Finance
• Growth in assets under management
• Risk management
• Transportation & logistics
• Asset under management
• Rural financial inclusion
• Secured business loans
• Risk assessment
• Small town banking
• Loan against property
• Vehicle financing for transport operators
• Retail customers
• Digital loan processing
• Loan approval
• Microfinance
• Asset-backed loans
• Mortgage and nonmortgage loan brokers
• Operational efficiency
• Services
• International investors
• Prudent risk management
• CRM
• Sales
• Enterprise software
• Enterprises
• Computer software
• Information technology & services
• B2B
• Finance technology

Technologies Used

• Amazon AWS
• Google Tag Manager
• IoT
• Microsoft Office 365
• Mobile Friendly
• Nginx
• Outlook
• Remote
• Route 53

Affiliated Organizations & Regional Branches

• Payswiff