Capillary Technologies

Overview

Capillary Technologies is a global SaaS technology company founded in 2008 and headquartered in Singapore, with roots in Bangalore, India. The company specializes in AI-driven, cloud-native solutions for customer loyalty, engagement, and e-commerce, aimed at helping brands enhance consumer experiences across various channels.

The core offering is the Intelligent Loyalty platform, providing loyalty management, customer analytics, and personalized engagement tools. This platform enables brands to deliver tailored experiences and gain insights into consumer behavior, optimizing marketing and sales strategies. With over 393 brands in 46 countries relying on its services, including retail, hospitality, and consumer packaged goods, Capillary has established itself as a leader in AI-powered customer engagement solutions. Its offerings span loyalty programs, analytics, omnichannel commerce, marketing cloud solutions, and consulting, all delivered via a subscription model to ensure continual access and support.

Basic Information

Industry	information technology & services
Founded	2012
Revenue	6.0B
Headquarters	25 24th Main Road, Bengaluru, Karnataka, 560102, India
Languages	English
Alexa Ranking	60547

Contact Details

Phone: +91 91485 20008
Website: capillarytech.com
LinkedIn: linkedin.com/company/capillary-technologies

Key Focus Areas & Initiatives

Omnichannel engagement
Commerce
Ecommerce platform
CRM & loyalty
Customer analytics
O2O commerce
Marketing cloud
Insights
Loyalty
Anywhere commerce
Engage
Retail
Consumer business
Retail analytics
Mobile commerce
Analytics
Social media platforms
CRM
Information technology
Social media
Enterprise software
E-commerce
Software
Consumer internet
Internet
IT services & IT consulting
Behavioral analytics
Data-driven customer loyalty
AI-powered customer insights platform
Customer experience transformation
Digital customer experience
Data analytics
Predictive modeling for loyalty
AI-driven customer journey
Customer data security
Customer loyalty strategy
Automated marketing
Behavioral data analysis
Real-time customer insights
Marketing automation tools
Behavioral segmentation
Predictive customer behavior
Loyalty program optimization
AI-powered loyalty platform
Experience management platform
Consumer data management
Customer journey analytics
Customer journey mapping
Customer experience optimization
Enterprise SaaS solutions
AI-driven personalization
Customer relationship management
Loyalty management
Customer journey automation
Brand loyalty enhancement
Predictive customer retention
Digital customer experience enhancement
Customer engagement insights
Predictive customer analytics
AI-enabled marketing
Omnichannel marketing
Customer lifetime value
AI-powered customer engagement
AI-driven insights
Customer journey
AI-enabled customer segmentation
Data-driven marketing
Personalized marketing automation
Multi-channel engagement
Consumer packaged goods (CPG)
Industry-specific loyalty solutions
Digital transformation services
Real-time data
Customer loyalty analytics
Hospitality
Data security and privacy
Loyalty program design
Customer experience personalization
Enterprise SaaS
Multi-channel loyalty management
Prescriptive recommendations
Loyalty management platform
Customer engagement AI tools
Conglomerates
Data-driven decision making
Customer engagement
Customer segmentation
Customer data platform integration
Customer journey orchestration
Cloud-native SaaS
Predictive modeling
Customer feedback analysis
Customer behavior insights
Customer lifetime value prediction
Marketing automation
Predictive analytics for marketing
Digital engagement platform
Customer retention strategies
Customer loyalty analytics platform
Customer data platform
Customer satisfaction
Customer-centric marketing
Experience management
Automated loyalty programs
Customer experience platform
Personalized customer experiences
Personalization at scale
Customer engagement automation
Automated campaigns
Customer lifetime value optimization
Customer data unification
Personalization engine for retail
Multi-channel customer engagement
Digital transformation
Customer insights platform integration
Customer insights and analytics
Personalized omnichannel marketing
Customer insights
Prescriptive analytics
Customer data management
Predictive analytics
Customer engagement platform
Industry recognition in loyalty solutions
Customer loyalty solutions
Customer engagement optimization
Customer satisfaction improvement
Fuel retail
Customer loyalty programs
Behavioral prediction models
Experiential loyalty
Personalization engine
AI-enabled marketing automation
AI-powered marketing automation
Multi-channel marketing
Cloud computing
Behavior prediction
Behavioral analytics platform
Digital marketing
Data analytics and machine learning
Multi-channel communication
Customer engagement solutions
Cloud SaaS
Customer insights platform
Automated customer journey
Personalized marketing
Customer engagement strategies
Customer retention
Personalized marketing campaigns
Brand loyalty
Machine learning
Airlines
B2B
B2B2C
D2C
Consulting
Services
Computer systems design and related services
Customer experience
Operational efficiency
Business intelligence
Consumers
Sales
Enterprises
Computer software
Leisure, travel & tourism
Marketing & advertising
SaaS
Artificial intelligence

Technologies Used

Active Campaign
Amazon AWS
Bootstrap Framework
CloudFlare Hosting
Drift
Gmail
Google AdWords Conversion
Google Analytics
Google Apps
Google Font API
Google Tag Manager
Hotjar
Hubspot
Leadfeeder
Linkedin Marketing Solutions
Marketo
Microsoft Office 365
Mobile Friendly
Oracle Cloud
Route 53
Shutterstock
WordPress.org
YouTube

Capillary Technologies | Company Profile