bigbasket

Overview

India’s largest online grocery store, founded in 2011 and headquartered in Bangalore, operates under the name Supermarket Grocery Supplies Pvt. Ltd. and is owned by Tata Digital. The company provides a reliable and convenient alternative to traditional local stores by delivering daily essentials directly to customers’ doorsteps.

With a catalog featuring over 18,000 products spanning more than 1,000 brands, it offers fresh produce, packaged foods, beverages, and personal care items. Customers can shop via website or mobile app, select delivery time slots, and utilize various payment methods. Serving over 30 cities in India, it processes about 15 million orders monthly and caters to more than 20 million customers annually. Operational excellence and customer satisfaction are prioritized through advanced supply chain and order management systems. In 2021, the company launched its first physical retail store focused on fresh produce and continues to lead the e-commerce grocery sector in India.

Basic Information

Contact Details

• Phone: +91 1860 123 1000
• Website: bigbasket.com
• LinkedIn: linkedin.com/company/bigbasket-com

Key Focus Areas & Initiatives

• Software development
• Sustainable farming
• Mobile app
• Order processing
• Retail innovation
• Digital infrastructure
• Eco-friendly warehouses
• Farm-to-table
• Market leader
• Product categories
• Urban consumers
• Brand partnerships
• Solar-powered logistics
• Online grocery
• Data analytics
• Food retail
• Retail
• Sustainable practices
• Customer engagement
• Supply chain management
• Organic produce
• Warehouse management
• Regional presence
• Agri-tech integration
• Partner network
• Product sourcing
• Digital marketplace
• Green supply chain
• Farmers market access
• Food and beverage
• Sustainable agriculture
• Grocery delivery
• E-commerce platform
• Rural supply chain
• Order fulfillment
• Customer satisfaction
• E-commerce
• Local sourcing
• Last mile delivery
• Customer service
• Grocery shopping
• Agriculture supply chain
• Consumer goods
• Customer loyalty
• Technology-driven
• Green logistics
• Household essentials
• Logistics optimization
• Urban farming
• Organic foods
• Real-time tracking
• Farmer connect
• Delivery services
• Electric vehicle fleet
• Home delivery
• Customer support
• Urban retail
• Warehouse automation
• Market expansion
• Farmers direct
• Technology platform
• Order management
• Food sustainability
• Digital marketing
• Inventory management
• Grocery distribution
• Order tracking
• Digital grocery
• Customer-centric
• Product assortment
• Fast delivery
• Electric vehicles
• Gig economy
• Organic farming support
• Product range
• Market growth
• Digital retail
• Delivery network
• Delivery fleet
• Fresh produce
• Supply chain logistics
• Digital payments
• Customer experience
• Product catalog
• Eco-conscious logistics
• Market penetration
• Inventory optimization
• Logistics network
• Sustainable logistics
• Digital farmer platform
• B2C
• D2C
• Services
• Supermarkets and other grocery retailers (except convenience retailers)
• Personal care
• Snacks
• Beverages
• Information technology & services
• Logistics & supply chain
• Food & beverages
• Consumers
• Consumer internet
• Internet
• Marketing & advertising
• Clean energy & technology
• Environmental services
• Renewables & environment

Technologies Used

• Akamai
• Amazon AWS
• Elixir
• Gmail
• Google Apps
• Google Font API
• Google Play
• Google Tag Manager
• Mailchimp Mandrill
• Mobile Friendly
• Paytm
• Route 53
• SAP
• SOASTA
• Sendgrid
• Sequence Monitor SPF
• Toast
• Woo Commerce
• WordPress.org
• reCAPTCHA

Affiliated Organizations & Regional Branches

• DailyNinja
• BB Daily
• Agrima Infotech - acquired by Bigbasket
• Psyight
• RainCan (bbdaily-bigbasket)
• Delyver Retail Network Pvt Ltd