AS Watson

Overview

AS Watson Group is the world's largest international health and beauty retailer, with a history that dates back to 1828. Headquartered in Hong Kong, the company operates over 16,500 stores across 28 markets, serving more than 28 million customers each week and generating annual revenues exceeding US$19 billion. Originally founded as the Canton Dispensary, AS Watson has evolved from a single pharmacy into a global retail leader.

The company offers a wide range of products, including pharmaceuticals, toiletries, skincare, cosmetics, and wellness items. It also produces its own product lines and owns various retail brands, such as Watsons Water and ParknShop supermarkets. With a strong commitment to customer care and wellness, AS Watson emphasizes a customer-centric approach in all its operations.

Basic Information

Contact Details

• Phone: +852 2606 8833
• Website: aswatson.com
• LinkedIn: linkedin.com/company/aswatson

Key Focus Areas & Initiatives

• Health & beauty retail leadership
• Perfumeries & cosmetics
• Retail branding & global market presence
• Customer experience & brand portfolio
• Retail social responsibility & sustainability
• Retail media & digital platforms
• Store network expansion & product innovation
• Omnichannel strategies
• Retail analytics and data-driven marketing
• Loyalty programs & customer engagement
• Retail supply chain management
• Retail technology & store operations
• Personalized marketing
• Retail innovation labs
• Environmental & community programs
• Retail partnership ecosystem
• Retail digital transformation
• Food & beverage retail services
• Apparel & fashion
• E-commerce, D2C, B2C & B2B models

Technologies Used

• Akamai
• Akamai DNS
• Apache
• Bootstrap Framework
• Google Analytics
• Google Font API
• Google Tag Manager
• JW Player
• MailChimp SPF
• Microsoft Office 365
• Mobile Friendly
• Outlook
• SOASTA
• WordPress.org
• YouTube

Affiliated Organizations & Regional Branches

• Hutchison Whampoa Limited (HWL)