Aisera | Company Profile - Revenue, Headcount, Tech Stack, Contacts
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Overview
Aisera is an artificial intelligence company founded in 2017 and headquartered in Santa Clara, California. Specializing in generative AI and automation solutions, the company helps organizations improve enterprise service delivery and support through its flagship AI Service Experience platform (AISX). Its offerings automate IT, operations, and customer service processes, resulting in enhanced experiences for employees and customers.
The platform leverages large language models to automate tasks and workflows across multiple channels, with solutions such as AiseraGPT and AI Copilot enabling high auto-resolution rates and significant cost savings through self-service automation. Serving a broad client base—including leaders such as Zoom and Autodesk—Aisera has grown rapidly to reach over 75 million users and an impressive revenue growth rate as of 2022. Its technology is designed to anticipate needs proactively, freeing up human workers for more strategic responsibilities.
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